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FAQ Plugin (for WordPress) | by CreativeMinds

Build a frequently asked question (FAQ) knowledge base on your WordPress site.

This FAQ plugin allows users to create and manage the database by asking questions and voting on the best answer.

The plugin Includes an AJAX FAQ search widget with autocomplete or users can search the FAQ by category to help site visitors find exactly what they need.

WordPress FAQ Plugin Description

Using the WordPress FAQ (Frequently Asked Question) plugin you can create an unlimited amount of questions and assign them to categories and lists.

Displaying FAQs

Our informative FAQ database provides users with easy access to frequently asked questions.

The questions in the FAQ section can be then accessed in several ways: search questions using a responsive floating FAQ widget, a search box located in the FAQ page and by browsing the FAQ categories.

FAQ Category Page with Search Box
FAQ Category Page with Search Box

Floating FAQ Search Widget

You can add a floating FAQs search widget to specific pages on your site which can display the available frequently asked questions for a specific keyword. The order or results is determined by votes and relevance
Floating Search Widget Showing Search Results
Floating Search Widget Showing Search Results

Our customizable FAQ content plugin also supports voting (thumb up or down) on FAQs questions and shows the results in both the search results and the faq page.

Using the FAQ Plugin for WordPress

  • Fancy FAQ Knowledgebase – Support your product site with multiple frequently asked questions directories
  • Customizable FAQ Widget – Offer your users a floating FAQ search widget which can appear on selected post or pages while adjusting the widget look and feel according to your needs
  • Ultimate FAQs Searching – Support AJAX FAQ search with autocomplete to help your visitors find exactly what they want.
  • Multiple Lists Support – Build a WordPress FAQ knowledge base to support your service or product. You can create multiple lists each containing categories with questions and answers.
  • Advanced Shortcodes System – Provide an efficient way to support your users with Customizable FAQ (frequently asked questions) by showing the content inside any post or page or in the sidebar widget and adjusting the look and feel according to your needs

Knowledge Base Plugin Additional Resources

WordPress Knowledge Base Plugin Related Plugins

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Questions and Answers Forum
Mobile responsive discussion forum that allow members to post questions, answers and comment. The Best WordPress Q&A module!
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FAQ Plugin Features

Please check the user guide to learn more about this plugin.

FAQ Questions and AnswersFAQ Questions and Answers – Add Frequently Asked Questions and answers (FAQ) to your WordPress site.
FAQ CategoriesFAQ Categories – Group questions into FAQ categories to keep everything organized.
FAQ IndexFAQ Index – Create an accordion style FAQ Index to allow users to easily search for their desired topic
FAQ PostFAQ Post – Create a unique post per each frequently asked question and answer.
FAQ PostMultiple FAQ Lists – Support multiple lists of FAQs. Each list has a unique index page with all questions and answers grouped into categories.
Search WidgetSearch Widget – Add a floating search widget on pre-selected post types and style widget according to your needs and language. Widget supports Ajax search and voting functionality. The search widget will check across all lists defined in the plugin.
Search BarSearch Bar – Index page includes a search bar showing all relevant questions upon typing a keyword. Search bar shows only questions grouped into a specific list
Category Icon and colorCategory Icon and color – Add an icon to each category and set a background color which will be shown on the index page
Customize labelsCustomize labels – Customize the plugin labels and messages according to your requirements and language
Customize Index pageCustomize Index page – Customize index page look & feel including colors and font size. You can also select which categories will appear on the front page
VotingVoting – Support voting (vote up or down) for each frequently asked question. Search results show most voted questions first for more efficient results
Related Questions WidgetRelated Questions Widget – Show all related questions at the bottom of each question post
Reports and StatisticsReports and Statistics – Generate a report showing how many times each question was viewed and how many times it was voted
Sort Question in CategoriesSort Question in Categories – Sorting of questions in a category can be defined in the plugin settings. Options are by publish date, voting and title in ascending or descending order
ShortcodeShortcode – Shortcodes to support showing all questions in one or multiple categories

FAQ Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

Can I place the FAQ index using a shortcode?

Yes. The plugin supports a shortcode to embed the FAQ main index page on any post or page. The shortcode is simple [cm_faq] and once used shows all selected categories in the plugin settings

Can I change the color of the search widget?

Yes. You can select the color and also the labels which appear on the FAQ search widget

Can I remove the search widget from specific pages?

Yes. On each page or post, you will find a metabox allowing you to remove the search widget from this specific page or post. In the plugin setting, you can also define which custom post types will not show the widget

How many categories can I have?

There is no limit to the number of categories or questions to place in the plugin database. You can define in the plugin setting which categories to show on the homepage

Is the order of categories fixed or can it be modified?

Categories can be rearranged at any time from the plugin settings in the WordPress dashboard. For instructions on how to do this see this documentation article.

Is the Appearance of FAQ sections dependent on the theme, set by the plugin or can I change it?

The FAQ appearance comes with a standard appearance. This, however, can be modified to suit the needs of your site. This happens in the Appearance section of the Plugin settings on the WordPress dashboard. To learn more about this see the documentation article. documentation article.

Still have questions? Send us a message and we will reply within 24 hours.

 

 

FAQ Plugin Demo

Index Page – You can select which categories to highlight on the index page.
Single Category Page – You can view all questions related to the single category
Single Question – You can view the full information about a single question including images and voting
Search Results Page – You can find all related questions to a search query from different categories

FAQ Plugin Image Gallery

Back-end Gallery

Customer Reviews for the FAQ Plugin

  • 09th Aug
    2016
    As Advertised
    Plugin has everything you could imagine for a FAQ plugin and more. Support was quick and fast when I had a question too.
  • 07th Aug
    2016
    Great for my small knowledge base
    It works very well for a newly released plugin. Documentation is good and the free version makes a good basic KB. I may buy the Pro version if I need a more sophisticated KB.
  • 07th Mar
    2016
    Does the job
    It has everything I needed on my page. And support works really well and fast.

CM FAQ Additional Add-ons and Modules

The following is a list of additional modules and addons which can be installed together with the FAQ plugin and provide additional functionality

FAQ User Submission
Support allowing anonymous users to submit question to the FAQ knowledge base. Admin can moderate questions, answer and post them.

Version 1.3.4 10th June 2018

  • Added GDPR Support

Version 1.3.3 11th Apr 2018

  • Added frontend template override feature

Version 1.3.2 25th May 2017

  • Updated licensing dashboard

Version 1.3.1 4th May 2017

  • Possibility to display full answer content in lists

Version 1.3.0 28th April 2017

  • New questions order options
  • Added cm_faq_all shortcode attributes
  • Added category sidebar widget

Version 1.2.2 25th April 2017

  • Bug fix with license

Version 1.2.1 22nd April 2017

  • Bug fix

Version 1.2.0 20th April 2017

  • Added plugin statistics
  • Added option to append meta noindex to page head for categories and tags

Version 1.1.3 23rd March 2017

  • Added shortcode (with categories filter and ordering options) to display list of all questions

Version 1.1.2 27th Jan 2017

  • Fixed big with categories

Version 1.1.1 24th November 2016

  • Fixed saving categories and lists order

Version 1.1.0 12th September 2016

    Added support for multiple lists

Version 1.0.16 28th July 2016

  • Fix a bug
  • Update license package

Version 1.0.15 15th July 2016

  • Fix a bug related showing faq on homepage

Version 1.0.14 1st July 2016

  • Version also changed in licensing config),
  • Added admin option,
  • Updated changelog

Version 1.0.13 2nd June 2016

  • Fixed the bug with [cm_faq] not being displayed
  • Fixed the typo in one of the variables

Version 1.0.12 24th May 2016

  • Updated licensing dashboard

Version 1.0.11 20th April 2016

  • Fixed another bug related to directory
  • Added option to order directories using drag and drop

Version 1.0.10 19th April 2016

  • FIxed a bug in category listing

Version 1.0.9 20th March 2016

  • Unknown category with unassigned questions
  • Fixed breadcrumb assigned category
  • Default answer word limit set to 200 words
  • Updated licensing api support.

Version 1.0.7 25th Feb 2016

  • Added automatic updates from plugin dashboard
  • Replaced plugin admin interface including license activation and userguide

Version 1.0.6 23rd Feb 2016

  • Fixed bug with undefined function call

Version 1.0.5 8th Feb 2016

  • Added metabox in each post to force or remove faq widget from showing on this page

Version 1.0.4 01st Feb 2016

  • Fixed bugs with license activation

Version 1.0.3 28th Jan 2016

  • Fixed bugs
  • Replaced licensing system

Version 1.0.1 9th Dec 2015

  • Fixed admin menu active item highlight bug
  • Escaped attributes (security issue)

Plugin First Release 23tRF November 2015