CM FAQ Plugin for WordPress by CreativeMinds

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FAQ Plugin | Ultimate WordPress Frequently Asked Questions Plugin

CM FAQ Plugin for WordPress by CreativeMinds video placeholder

Build a frequently asked question (FAQs) knowledge base on your WordPress site.

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This responsive FAQ plugin allows users to create and manage the database by asking questions and voting for the best answer.

The plugin Includes an AJAX FAQ search widget with autocomplete or users can search the FAQ by category to help site visitors find exactly what they need.

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WordPress FAQ Plugin: Ultimate FAQ Solution

Using the WordPress FAQ (Frequently Asked Questions) plugin you can create an unlimited amount of questions and assign them to categories and lists. It’s a quick and easy FAQ solution that saves you time and improves user experience.

Displaying FAQs

Our informative FAQ database provides users with easy access to frequently asked questions.

The questions in the FAQ section can be then accessed in several ways:

  • Search questions using a responsive floating FAQ widget
  • Search box located in the FAQ page
  • Browse the FAQ categories
  • Browse the FAQ tags

 FAQ Category Page with Search Box
FAQ Category Page with Search Box

Floating FAQ Search Widget

You can add a floating FAQs search widget to specific pages on your site which can display the available frequently asked questions for a specific keyword. The order or results are determined by votes and relevance		 Floating Search Widget Showing Search Results
Floating Search Widget Showing Search Results

Our customizable FAQ content plugin also supports voting (thumb up or down) on FAQs questions and shows the results in both the search results and the faq page.

Accordion Display

Display only one answer at a time, saving space and improving user experience.

Customize icon file and size. All other visual aspects can be easily changed with CSS.

 FAQ With Accordion Display
FAQ With Accordion Display

WordPress FAQ Plugin Use Case Examples

  • Help Center – A perfect frequently asked questions platform for categorizing product knowledge.
  • Product FAQ – Answer the most common user questions in advance, and make the job easier for your customer support.
  • Knowledge Base – Allow users to submit to your knowledge hub, edit and approve their submissions. Increase engagement, reward users…

WordPress FAQ Plugin Related Use Cases

Using the Fancy FAQ Plugin for WordPress

  • Fancy FAQ Knowledgebase – This fancy FAQ plugin supports your product site with multiple frequently asked questions directories.
  • Customizable FAQ Widget – Offer your users a floating FAQ search widget which can appear on selected post or pages while adjusting the widget look and feel according to your needs.
  • Ultimate FAQs Searching – This responsive faq plugin supports AJAX FAQ search with autocomplete to help your visitors find exactly what they want.
  • Multiple Lists Support – This ultimate FAQ plugin lets you build a (WP FAQ) WordPress FAQ knowledge base to support your service or product. You can create multiple lists each containing categories with questions and answers. You can also create unlimited FAQs page with multiple FAQ items on the multiple faq pages.
  • Advanced Shortcodes System – This easy FAQ plugin provides an efficient way to support your users with a Customizable FAQ (frequently asked questions) by showing the content inside any post or page or in the sidebar widget and adjusting the look and feel according to your needs. You can show a single FAQ or dropdown FAQs on a single page. Shortcodes FAQ attributes can also be mixed as shown in the User Guide.
  • FAQ tags – This simple FAQ plugin lets you create FAQ tags to make it easier for FAQs search for the users.
  • FAQ Vote – Users can vote up or down to the FAQ answer.
  • User-Submitted FAQs – Provide your users FAQ support. FAQ User Submission add-on allows anonymous users to submit question to the FAQ knowledge base through the FAQ form. Admin can moderate questions, answer and post them.
  • FAQ Post and Categories – Create a unique post per each frequently asked question and answer and assign it to the relevant category.
  • FAQ Search Block – Search FAQ block allows users to search their topic easily.

Knowledge Base Plugin Additional Resources

Related Blog Resources

FAQ Plugin Related Products

CM On-Boarding
On-Boarding Widget
This plugin Improves user experience by adding a guidance widget anywhere on your wordpress site to display help items with a single click. This tutorial plugin helps with on site training and content is divided by sections such as videos, images, plain text and hyperlinks.
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Curated List Manager Pro
Curated List Manager
The curated list manager plugin lets you organize links and content around categories and usably display the information. The plugin is a great tool for content marketing, knowledge sharing, or even preparing an assignment list.
[ Video]  [ Userguide]
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CM On-Boarding
On-Boarding Widget
This plugin Improves user experience by adding a guidance widget anywhere on your wordpress site to display help items with a single click. This tutorial plugin helps with on site training and content is divided by sections such as videos, images, plain text and hyperlinks.
[ Video]  [ Userguide]
$39More InfoAdd to Cart

Ultimate FAQ Plugin Features

Please check the user guide to learn more about this plugin.

FAQ Questions and Answers – This FAQ builder plugin lets you add Frequently Asked Questions and answers and show FAQ to your WordPress site.
FAQ Categories – Organize FAQs by grouping questions into FAQ categories.
FAQ Index – You can change the FAQ styles. Create FAQ Index to allow users to easily search for their desired topic.
FAQ Post – Create a unique post per each frequently asked question and answer.
Multiple FAQ Lists – Support multiple lists of FAQs. Each list has a unique index page with all questions and answers grouped into categories.
Accordion Display – Show only one answer at a time – users will toggle different answers by clicking the questions.
Search Widget – Add a floating search widget or word searchable FAQ tab on pre-selected post types and style widget according to your needs and language. Widget supports Ajax search and voting functionality. The search widget will check across all lists defined in the plugin.
Search Bar – Index page includes a search bar showing all relevant questions upon typing a keyword. Search bar shows only questions grouped into a specific list
Category Icon and color – Add an icon to each category and set a background color which will be shown on the index page
Customize labels – Customize the plugin labels and messages according to your requirements and language
Customize Index page – Customize index page look & feel including colors and font size. You can also select which categories will appear on the front page
Voting – Support voting (vote up or down) for each frequently asked question. Search results show most voted questions first for more efficient results
Related Questions Widget – Show all related questions at the bottom of each question post
Reports and Statistics – Generate a report showing how many times each question was viewed and how many times it was voted
Sort Question in Categories – Sorting of questions in a category can be defined in the plugin settings. Options are by publish date, voting and title in ascending or descending order
All Questions Shortcode – Shortcodes to support showing all questions in one or multiple categories
Accordion Shortcode – Create an accordion containing all Questions and Answers in a category using a Shortcodes

FAQ Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

Can I place the FAQ index using a shortcode?

Yes. The plugin supports a shortcode to embed the FAQ main index page on any post or page. The shortcode is simple [ cm_faq ] and once used shows all selected categories in the plugin settings

Can I change the color of the search widget?

Yes. You can select the color and also the labels which appear on the FAQ search widget

Can I remove the search widget from specific pages?

Yes. On each page or post, you will find a metabox allowing you to remove the search widget from this specific page or post. In the plugin setting, you can also define which custom post types will not show the widget

How many categories can I have?

There is no limit to the number of categories or questions to place in the plugin database. You can define in the plugin setting which categories to show on the homepage

Is the order of categories fixed or can it be modified?

Categories can be rearranged at any time from the plugin settings in the WordPress dashboard. For instructions on how to do this see this documentation article.

Is this plugin mobile responsible?

Yes, it is. No need to worry about what your mobile FAQs or accordion might look like.

Is the Appearance of FAQ sections dependent on the theme, set by the plugin or can I change it?

The FAQ appearance comes with a standard appearance. This, however, can be modified to suit the needs of your site. This happens in the Appearance section of the Plugin settings on the WordPress dashboard. To learn more about this see the documentation article. documentation article.

WordPress FAQ Plugin Demo

Index page demo bannerIndex Page – You can select which categories to highlight on the index page.Go to Live Demo
Single category page demo bannerSingle Category Page – You can view all questions related to the single categoryGo to Live Demo
Single question demo bannerSingle Question – You can view the full information about a single question including images and votingGo to Live Demo
Search results demo bannerSearch Results Page – You can find all related questions to a search query from different categories

Go to Live Demo

EXAMPLES OF SITES USING THE FAQ PLUGIN

ZAPSPLAT

ZAPSPLAT

Ski-Lifts

Ski-Lifts

CreativeMinds

CreativeMinds

FAQ Manager Plugin Image Gallery

Front-end Gallery

Back-end Gallery

Customer Reviews for the FAQ Builder Plugin

FAQ Additional Add-ons and Modules

The following is a list of additional modules and addons which can be installed together with the FAQ plugin and provide additional functionality

CM FAQ Community Submissions Addon
FAQ Community Submissions
Allow anonymous users to submit question to the FAQ knowledge base. Moderate questions and answers.
[ Video]  [ Userguide]
$29More InfoAdd to Cart

FAQ Plugin Related Products

CM On-Boarding
On-Boarding Widget
This plugin Improves user experience by adding a guidance widget anywhere on your wordpress site to display help items with a single click. This tutorial plugin helps with on site training and content is divided by sections such as videos, images, plain text and hyperlinks.
[ Video]  [ Userguide]
$39More InfoAdd to Cart
Curated List Manager Pro
Curated List Manager
The curated list manager plugin lets you organize links and content around categories and usably display the information. The plugin is a great tool for content marketing, knowledge sharing, or even preparing an assignment list.
[ Video]  [ Userguide]
$39More InfoAdd to Cart
CM On-Boarding
On-Boarding Widget
This plugin Improves user experience by adding a guidance widget anywhere on your wordpress site to display help items with a single click. This tutorial plugin helps with on site training and content is divided by sections such as videos, images, plain text and hyperlinks.
[ Video]  [ Userguide]
$39More InfoAdd to Cart

FAQ Plugin Release Notes

Version 1.7.5 29th Dec 2021

  • Implemented new settings

Version 1.7.3 10th June 2021

  • Fixed Answer word limit option
  • Fixed Bug with Excerpt
  • Fixed: Bug with Include category slug in question URL
  • Updated: License Package

Version 1.7.2 7th Feb 2021

  • Resolved notice errors

Version 1.7.1 8th Jan 2021

  • Bugfix related to html formatting

Version 1.7.0 13th Dec 2020

  • Updated: shortcode attribute ‘orderby’ with ‘menu_order’ option

Version 1.6.9 3rd Oct 2020

  • Added: Gutenberg support

Version 1.6.8 1st Sep 2020

    Added: ‘searchbar’ attribute to shortcodes

Version 1.6.7 24th August 2020

  • Fixed faq main page question lists issues

Version 1.6.6 23rd July 2020

  • Fixed faq category masonry layout issues

Version 1.6.5 20th May 2020

  • Added the option to import & export the questions
  • Updated the licensing package

Version 1.6.4 7th Apr 2020

  • Added: option “Show tags cloud” in FAQ frontend page
  • Added: masonry style of categories show in frontpage
  • Added: option “Show search bar” in FAQ pages

Version 1.6.3 24th Mar 2020

  • Fixed: JSON-LD schema content issue

Version 1.6.2 19th Mar 2020

  • Fixed: autoloader issues

Version 1.6.1 17th Mar 2020

  • Fixed: use namespace issue
  • Added: show answer excerpt option in QA-list view mode
  • Added: “Preserve HTML-tags” option in answer content

Version 1.6.0 12th Mar 2020

  • DB queries optimized, options operations improved

Version 1.5.0 31st Jan 2020

  • Added: Google “FAQPage” markup in JSON-LD format for question and question-list pages

Version 1.4.4 9th Oct 2019

  • Fixed minor issues

Version 1.4.3 6th Oct 2019

  • Added support for common taxonomy name in url of FAQ question

Version 1.4.2 6th July 2019

  • Added feature “Accordion appearance”
  • Minor css and mark-up fixes

Version 1.4.1 16th June 2019

  • Translated “Search results” text in search results page

Version 1.4.0 2nd May 2019

  • Added new addon info
  • Updated package 1.8.9

Version 1.3.9 7th Apr 2019

  • Added frontend template override support with child theme
  • Updated package 1.8.8

Version 1.3.8 17th Mar 2019

  • Bugfix in statistics report
  • Updated package 1.8.6

Version 1.3.7 25th Sep 2018

  • Small fixes in the_title filter

Version 1.3.5 16th July 2018

  • Bugfix: Remove some warnings

Version 1.3.4 10th June 2018

  • Added GDPR Support

Version 1.3.3 11th Apr 2018

  • Added frontend template override feature

Version 1.3.2 25th May 2017

  • Updated licensing dashboard

Version 1.3.1 4th May 2017

  • Possibility to display full answer content in lists

Version 1.3.0 28th April 2017

  • New questions order options
  • Added cm_faq_all shortcode attributes
  • Added category sidebar widget

Version 1.2.2 25th April 2017

  • Bug fix with license

Version 1.2.1 22nd April 2017

  • Bug fix

Version 1.2.0 20th April 2017

  • Added plugin statistics
  • Added option to append meta noindex to page head for categories and faq tags

Version 1.1.3 23rd March 2017

  • Added shortcode (with categories filter and ordering options) to display list of all questions

Version 1.1.2 27th Jan 2017

  • Fixed big with categories

Version 1.1.1 24th November 2016

  • Fixed saving categories and lists order

Version 1.1.0 12th September 2016

    Added support for multiple lists

Version 1.0.16 28th July 2016

  • Fix a bug
  • Update license package

Version 1.0.15 15th July 2016

  • Fix a bug related showing faq on homepage

Version 1.0.14 1st July 2016

  • Version also changed in licensing config),
  • Added admin option,
  • Updated changelog

Version 1.0.13 2nd June 2016

Version 1.0.12 24th May 2016

  • Updated licensing dashboard

Version 1.0.11 20th April 2016

  • Fixed another bug related to directory
  • Added option to order directories using drag and drop

Version 1.0.10 19th April 2016

  • FIxed a bug in category listing

Version 1.0.9 20th March 2016

  • Unknown category with unassigned questions
  • Fixed breadcrumb assigned category
  • Default answer word limit set to 200 words
  • Updated licensing api support.

Version 1.0.7 25th Feb 2016

  • Added automatic updates from plugin dashboard
  • Replaced plugin admin interface including license activation and userguide

Version 1.0.6 23rd Feb 2016

  • Fixed bug with undefined function call

Version 1.0.5 8th Feb 2016

  • Added metabox in each post to force or remove faq widget from showing on this page

Version 1.0.4 01st Feb 2016

  • Fixed bugs with license activation

Version 1.0.3 28th Jan 2016

  • Fixed bugs
  • Replaced licensing system

Version 1.0.1 9th Dec 2015

  • Fixed admin menu active item highlight bug
  • Escaped attributes (security issue)

Plugin First Release 23th November 2015

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