True Edit Orders Extension for Magento 2
Edit existing orders without the hassle of canceling and creating new orders each time! This Magento order editing extension is the perfect solution.
Powerful Order Editor
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With this Magento order editor, you can quickly edit order items, shipping method, order status, and more on an existing order. Adding new items to an existing order, changing the quantity or even deleting an item can be easily done without needing to cancel the order and create a new one for each edit. |
Editing the product list in an existing order. The widget at the bottom allows the admin to add new items. |
Tracking Order Changes
An order note created after an order has been edited. |
When an order is edited a note is automatically added to the order notes, so order changes will always be tracked. The order editor extension automatically creates an order note recording the changes made to the order, which user made them, and the date and time stamp. Notes may also be added to orders manually. Note that it's not possible to apply refunds, reauthorize credit cards or change the payment method post purchase. |
Editing Orders With This Module
The True Edit Order extension saves admin time by allowing them to quickly edit existing order information directly from the order details page, including:
- Add or remove order items
- Edit configurable products
- Billing and shipping addresses
- Shipping method
- Update order item quantity
- Update order item price
- Change order status
- Add/edit/remove order notes
- Edit order number
- Edit order total
- Edit order discount code
| After editing an order and clicking 'save', the edit order management extension sends an order notification to other systems that the order has been updated. |
Changing order status |
Using the Edit Order Extension
- Edit Order in Magento – Easily manage order information
- Edit Order without Canceling – Make changes in existing order or duplicate order
- Order Notes – Add notes and comments to order
- Order Manager – Improve admin order management process
- Order Archive – Ability to archive and restore order
Magento Edit Order Use Cases
- Order QA – Let your team add order items and adjust configurable products in orders tagged as problematic
- New Shipping Method – Easily update the shipping method as soon as a new alternative is made available
- Update Customer Info – If your customer’s address changed, it’s possible to edit the order without creating a new one
Magento Edit Order Extension Related Resources
True Edit Orders Extension Features
Please check the user guide to learn more about this extension.
No Duplicate Orders
Eliminates duplicate orders upon editing, reducing issues between Magento, CSRs, fulfillment systems, credit card processing and accounting.
Quick Order Edit
Quickly edit existing orders (like billing and shipping, item information) directly from the Order Details page, saving time and effort.
Add Order Notes
Automatically creates an order note annotating changes made, user, date / time stamp, and allows for optional comments.
Edit Order Total
Update order total, total paid and due, discount, shipping and handling, and tax.
Recalculate Shipping
Shipping can be recalculated during order edit. The extension will show a list of newly calculated shipping methods.
User Permission
Allow/Deny ability to edit orders based on user roles.
Edit Order Items
Remove, update quantity, change price for any item in an order, or add a new item altogether.
Edit Order Number
Change the order number instantly.
Edit Order Notes
Added ability to edit order comments.
Edit Discount Code
Add or change the applied discount code.
Duplicate Orders
Quickly copy orders with all necessary fields.
True Edit Orders Extension Plans and Pricing
| PLANS | Magento Community Platform | Magento Enterprise Platform | ||
| Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription | $199 | $299 | $399 | $499 |
| Number of Websites / License Activations | 1 live + 2 test | 1 live + 2 test | 1 live + 2 test | 1 live + 2 test |
| BASIC FEATURES | ||||
| No Duplicate Orders |  | | | |
| Edit Order Items | | | | |
| Quick Order Edit | | | | |
| Edit Order Number | | | | |
| Add Order Notes | | | | |
| Edit Order Total | | | | |
| Edit Discount Code | | | | |
| Edit Order Notes | | | | |
| Recalculate Shipping | | | | |
| Duplicate Orders | | | | |
| User Permission | | | | |
| MODULES | ||||
| Authorize.net CIM Payment Extension |  |  | | |
| SUPPORT | ||||
| Product Knowledge Base |
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| Priority email support |
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| Product updates |
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| PLANS | Magento Community Platform | Magento Enterprise Platform | ||
| Number of Websites / License Activations | 1 live + 2 test | 1 live + 2 test | 1 live + 2 test | 1 live + 2 test |
| Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription | $199 | $299 | $399 | $499 |
True Edit Orders Module Image Gallery
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- Add items to existing order
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- Edit existing order shipping method
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- Edit existing order shipping address
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- Edit Billing address – shipping address or shipping method of existing order
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- Edit or remove order comments
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- editing order comments
True Edit Orders Module Frequently Asked Questions
Please check the user guide to learn more about this extension.
What exactly can I edit?
Supported Actions
- Add or delete items
- Edit these product fields
- Quantity ordered
- Price
- Name
- Custom description
- Custom options
- Change the shipping method
- Modify Order Notes – Read the guide
- Edit Configurable Products – Read the guide
Unsupported Actions
- Change the payment method post purchase
- Reauthorize credit cards
- Apply refunds
Learn more: True Edit Orders M2 – General Usage.
How do you add a custom product to the existing order?
This is done through the admin Panel in the Order view. While viewing an order’s detailed view a button to add items is displayed allowing store items to be added.
To learn more about this feature see this Help article.
Can I edit orders generated by other systems (such as Shopify or WooCommerce)?
The extension has full Magento compatibility and might not work properly with orders generated by other platforms and migrated to Magento.
Is there any way to edit the configuration of a configurable product using this extension?
Yes. With the True Edit Order Extension for Magento 2 you can remove a product with a given configuration and add a different associated product with desired configuration for any order.
To learn more about this feature see this Help article.
Does editing an order add extra charges?
Editing an order does not add any extra charges to the order. However recalculating shipping is an option, if this is necessary. Custom tax percentages can also be added.
Can the tax class be changed on the checkout page?
The Tax class can be changed since the order by the Administrator.
Can users edit an unlimited amount of orders?
Yes, administrators are able to edit an unlimited number of orders.
Are duplicate orders automatically eliminated?
The True Edit Orders extension will not create duplicate orders, but rather will edit the order data itself.
Can the order notes be manually changed?
The True Edit Orders extension allows for order notes to be Edited manually or removed.
To learn more about this feature see this Help article.
Will changing an order automatically re-authorize payment for the new order amount?
No. The True Edit Orders extension will not reauthorize payments when you add further products to the customer’s cart using the extension. This has to be done manually.
Is an order note automatically generated whenever I modify an order using the True Edit Order extension?
No. Adding of Order Notes is a Magento functionality which is not touched by our True Edit Order extension.