True Edit Orders Extension for Magento® 2 by CreativeMinds

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True Edit Orders Extension for Magento® 2 by CreativeMinds

True Edit Orders Extension for Magento® 2 by CreativeMinds main image

True Order Edit Extension for Magento provides the functionality to quickly edit order information.

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Editing Orders includes order status, shipping methods, adding or removing products and adding or editing order notes

Editing orders is done without creating a duplicate order or canceling the order and creating a new one.

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True Edit Orders Extension for Magento 2

Edit existing orders without the hassle of canceling and creating new orders each time! This Magento order editing extension is the perfect solution.

Powerful Order Editor

With this Magento order editor, you can quickly edit order items, shipping method, order status, and more on an existing order.

Adding new items to an existing order, changing the quantity or even deleting an item can be easily done without needing to cancel the order and create a new one for each edit.

Editing the product list in an existing order. The widget at the bottom allows the admin to add new items.
Editing the product list in an existing order. The widget at the bottom allows the admin to add new items.

Tracking Order Changes

When an order is edited a note is automatically added to the order notes, so order changes will always be tracked.

The order editor extension automatically creates an order note recording the changes made to the order, which user made them, and the date and time stamp. Notes may also be added to orders manually.

Note that it's not possible to apply refunds, reauthorize credit cards or change the payment method post purchase.

An order note created after an order has been edited.
An order note created after an order has been edited.

Editing Orders With This Module

The True Edit Order extension saves admin time by allowing them to quickly edit existing order information directly from the order details page, including:

  1. Add or remove order items
  2. Edit configurable products
  3. Billing and shipping addresses
  4. Shipping method
  5. Update order item quantity
  6. Update order item price
  7. Change order status
  8. Add/edit/remove order notes
  9. Edit order number
  10. Edit order total
  11. Edit order discount code

Changing order status
Changing order status

After editing an order and clicking ‘save’, the edit order management extension sends an order notification to other systems that the order has been updated.

Using the Edit Order Extension

  • Edit Order in Magento – Easily manage order information
  • Edit Order without Canceling – Make changes in existing order or duplicate order
  • Order Notes – Add notes and comments to order
  • Order Manager – Improve admin order management process
  • Order Archive – Ability to archive and restore order

Magento Edit Order Use Cases

  • Order QA – Let your team add order items and adjust configurable products in orders tagged as problematic
  • New Shipping Method – Easily update the shipping method as soon as a new alternative is made available
  • Update Customer Info – If your customer’s address changed, it’s possible to edit the order without creating a new one

Magento Edit Order Extension Related Resources

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True Edit Orders Extension Features

Please check the user guide to learn more about this extension.

No Duplicate Orders – Eliminates duplicate orders upon editing, reducing issues between Magento, CSRs, fulfillment systems, credit card processing and accounting
Edit Order Items – Remove, update quantity, change price for any item in an order, or add a new item altogether
Quick Order Edit – Quickly edit existing orders (like billing and shipping, item information) directly from the Order Details page, saving time and effort
Edit Order Number – Change the order number instantly
Add Order Notes – Automatically creates an order note annotating changes made, user, date / time stamp, and allows for optional comments
Edit Order Total – Update order total, total paid and due, discount, shipping and handling, and tax
Edit Discount Code – Add or change the applied discount code
Edit Order Notes – Added ability to edit order comments
Recalculate Shipping – Shipping can be recalculated during order edit. The extension will show a list of newly calculated shipping methods
Duplicate Orders – Quickly copy orders with all necessary fields
User Permission – Allow/Deny ability to edit orders based on user roles

True Edit Orders Module Image Gallery

Customer Reviews for Handy True Edit Orders

True Edit Orders Module Frequently Asked Questions

Please check the user guide to learn more about this extension.

What exactly can I edit?

Supported Actions

  • Add or delete items 
  • Edit these product fields
    • Quantity ordered
    • Price
    • Name
    • Custom description
    • Custom options
  • Change the shipping method
  • Modify Order Notes – Read the guide
  • Edit Configurable Products – Read the guide

Unsupported Actions

  • Change the payment method post purchase
  • Reauthorize credit cards
  • Apply refunds

Learn more: True Edit Orders M2 – General Usage.

How do you add a custom product to the existing order?

This is done through the admin Panel in the Order view. While viewing an order’s detailed view a button to add items is displayed allowing store items to be added.

To learn more about this feature see this Help article.

Can I edit orders generated by other systems (such as Shopify or WooCommerce)?

The extension has full Magento compatibility and might not work properly with orders generated by other platforms and migrated to Magento.

Is there any way to edit the configuration of a configurable product using this extension?

Yes. With the True Edit Order Extension for Magento 2 you can remove a product with a given configuration and add a different associated product with desired configuration for any order.

To learn more about this feature see this Help article.

Does editing an order add extra charges?

Editing an order does not add any extra charges to the order. However recalculating shipping is an option, if this is necessary. Custom tax percentages can also be added.

Can the tax class be changed on the checkout page?

The Tax class can be changed since the order by the Administrator.

Can users edit an unlimited amount of orders?

Yes, administrators are able to edit an unlimited number of orders.

Are duplicate orders automatically eliminated?

The True Edit Orders extension will not create duplicate orders, but rather will edit the order data itself.

Can the order notes be manually changed?

The True Edit Orders extension allows for order notes to be Edited manually or removed.

To learn more about this feature see this Help article.

Will changing an order automatically re-authorize payment for the new order amount?

No. The True Edit Orders extension will not reauthorize payments when you add further products to the customer’s cart using the extension. This has to be done manually.

Is an order note automatically generated whenever I modify an order using the True Edit Order extension?

No. Adding of Order Notes is a Magento functionality which is not touched by our True Edit Order extension.

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