True Edit Orders Extension for Magento® 2 by CreativeMinds

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True Edit Orders Extension for Magento® 2 by CreativeMinds

True Edit Orders Extension for Magento® 2 by CreativeMinds video placeholder

True Order Edit Extension for Magento provides the functionality to quickly edit order information.

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Editing Orders includes order status, shipping methods, adding or removing products and adding or editing order notes

Editing orders is done without creating a duplicate order or canceling the order and creating a new one.

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True Edit Orders Extension for Magento 2

Edit existing orders without the hassle of canceling and creating new orders each time! This Magento order editing extension is the perfect solution.

Powerful Order Editor

With this Magento order editor, you can quickly edit order items, shipping method, order status, and more on an existing order.

Adding new items to an existing order, changing the quantity or even deleting an item can be easily done without needing to cancel the order and create a new one for each edit.

Editing the product list in an existing order. The widget at the bottom allows the admin to add new items.
Editing the product list in an existing order. The widget at the bottom allows the admin to add new items.

Tracking Order Changes

When an order is edited a note is automatically added to the order notes, so order changes will always be tracked.

The order editor extension automatically creates an order note recording the changes made to the order, which user made them, and the date and time stamp. Notes may also be added to orders manually.

Note that it's not possible to apply refunds, reauthorize credit cards or change the payment method post purchase.

An order note created after an order has been edited.
An order note created after an order has been edited.

Editing Orders With This Module

The True Edit Order extension saves admin time by allowing them to quickly edit existing order information directly from the order details page, including:

  1. Add or remove order items
  2. Edit configurable products
  3. Billing and shipping addresses
  4. Shipping method
  5. Update order item quantity
  6. Update order item price
  7. Change order status
  8. Add/edit/remove order notes
  9. Edit order number
  10. Edit order total
  11. Edit order discount code

Changing order status
Changing order status

After editing an order and clicking ‘save’, the edit order management extension sends an order notification to other systems that the order has been updated.

Using the Edit Order Extension

  • Edit Order in Magento – Easily manage order information
  • Edit Order without Canceling – Make changes in existing order or duplicate order
  • Order Notes – Add notes and comments to order
  • Order Manager – Improve admin order management process
  • Order Archive – Ability to archive and restore order

Magento Edit Order Use Cases

  • Order QA – Let your team add order items and adjust configurable products in orders tagged as problematic
  • New Shipping Method – Easily update the shipping method as soon as a new alternative is made available
  • Update Customer Info – If your customer’s address changed, it’s possible to edit the order without creating a new one

Magento Edit Order Extension Related Resources

Edit Order Related Products CIMple for Magento 2
M2 CIM Payment
Allow customers to save their credit card for use on future purchases, by creating and storing the customer profile on Authorize.Net secure servers for later use. Give returning customers the convenience they deserve
[ Video]  [ Userguide]
Sales Rep Commission Manager for Magento 2
M2 Sales Rep Commission Manager
Sales Rep Commission Manager Extension for Magento® helps you manage sales representative performance with sales reports and many options for managing commission.
[ Video]  [ Userguide]
Magento Multi-User Account for Magento 2
M2 Multi User Account
Allow each of your employees to perform different actions in accordance to their role in the company without risking sensitive information by adding sub-users to your Magento® account.
[ Video]  [ Userguide]

True Edit Orders Extension Features

Please check the user guide to learn more about this extension.

No Duplicate Orders – Eliminates duplicate orders upon editing, reducing issues between Magento, CSRs, fulfillment systems, credit card processing and accounting
Edit Order Items – Remove, update quantity, change price for any item in an order, or add a new item altogether
Quick Order Edit – Quickly edit existing orders (like billing and shipping, item information) directly from the Order Details page, saving time and effort
Edit Order Number – Change the order number instantly
Add Order Notes – Automatically creates an order note annotating changes made, user, date / time stamp, and allows for optional comments
Edit Order Total – Update order total, total paid and due, discount, shipping and handling, and tax
Edit Discount Code – Add or change the applied discount code
Edit Order Notes – Added ability to edit order comments
Recalculate Shipping – Shipping can be recalculated during order edit. The extension will show a list of newly calculated shipping methods
Duplicate Orders – Quickly copy orders with all necessary fields
User Permission – Allow/Deny ability to edit orders based on user roles

True Edit Orders Module Image Gallery

Customer Reviews for Handy True Edit Orders

True Edit Orders Module Frequently Asked Questions

Please check the user guide to learn more about this extension.

What exactly can I edit?

Supported Actions

  • Add or delete items 
  • Edit these product fields
    • Quantity ordered
    • Price
    • Name
    • Custom description
    • Custom options
  • Change the shipping method
  • Modify Order Notes – Read the guide
  • Edit Configurable Products – Read the guide

Unsupported Actions

  • Change the payment method post purchase
  • Reauthorize credit cards
  • Apply refunds

Learn more: True Edit Orders M2 – General Usage.

How do you add a custom product to the existing order?

This is done through the admin Panel in the Order view. While viewing an order’s detailed view a button to add items is displayed allowing store items to be added.

To learn more about this feature see this Help article.

Can I edit orders generated by other systems (such as Shopify or WooCommerce)?

The extension has full Magento compatibility and might not work properly with orders generated by other platforms and migrated to Magento.

Is there any way to edit the configuration of a configurable product using this extension?

Yes. With the True Edit Order Extension for Magento 2 you can remove a product with a given configuration and add a different associated product with desired configuration for any order.

To learn more about this feature see this Help article.

Does editing an order add extra charges?

Editing an order does not add any extra charges to the order. However recalculating shipping is an option, if this is necessary. Custom tax percentages can also be added.

Can the tax class be changed on the checkout page?

The Tax class can be changed since the order by the Administrator.

Can users edit an unlimited amount of orders?

Yes, administrators are able to edit an unlimited number of orders.

Are duplicate orders automatically eliminated?

The True Edit Orders extension will not create duplicate orders, but rather will edit the order data itself.

Can the order notes be manually changed?

The True Edit Orders extension allows for order notes to be Edited manually or removed.

To learn more about this feature see this Help article.

Will changing an order automatically re-authorize payment for the new order amount?

No. The True Edit Orders extension will not reauthorize payments when you add further products to the customer’s cart using the extension. This has to be done manually.

Is an order note automatically generated whenever I modify an order using the True Edit Order extension?

No. Adding of Order Notes is a Magento functionality which is not touched by our True Edit Order extension.

True Edit Orders Module Release Notes

Extension Version 1.3.2 22nd May 2022

  • Add prefixed tables support

Extension Version 1.3.1 10th March 2022

  • Fix issue with editing non managed stock products

Extension Version 1.3.0 2nd Jan 2022

  • Remove Temando dependency
  • Minor bugfixes

Extension Version 1.2.11 4th Nov 2021

  • Add PHP 7.4 support
  • Minor bugfixes

Extension Version 1.2.10 24th Feb 2021

  • Fix bug with configurable stock
  • Fix stock problem for simple products inside configurable
  • Add totals recollection after shipping amount edit

Extension Version 1.2.7 15th Feb 2021

  • Full MSI support added

Extension Version 1.2.1 20TH Sep 2020

  • Add feature to update order totals

Extension Version 1.2.0 27TH August 2020

  • Add PHP7.3 support
  • Add Magento 2.4.0 compatibility
  • Fix issue with custom options delete

Extension Version 1.1.24 25TH August 2020

  • Fix issue with items options on items edit

Extension Version 1.1.20 8TH August 2020

  • Add feature to modify increment order number

Extension Version 1.1.18 2nd August 2020

  • Fix issue with tax calculation after items change
  • Fix issue with shipping assignment

Extension Version 1.1.17 29th July 2020

  • Add feature to store changes in order items to separate table

Extension Version 1.1.15 29th Dec 2019

  • Add notifications for sales entities remove after order item edit.
  • Fix installation problem

Extension Version 1.1.14 20th Dec 2019

  • Compatible with 2.3.3 now
  • Feature to remove invoice/creditmemo/shipment after items editing.

Extension Version 1.1.12 8th Oct 2019

  • Fix issue with order page display on admin side

Extension Version 1.1.11 24th Sep 2019

  • Fix issues with blank admin order page
  • Fix wrong xml declaration for templates

Extension Version 1.1.10 17th Sep 2019

  • Add is stock management enabled flag check

Extension Version 1.1.9 21st July 2019

  • Fix raw html tags on customer order descriptions in customer account
  • Fix order state issues after order status edit in admin panel

Extension Version 1.1.8 19th May 2019

  • fix: cminds logo added and change display position in configuration

Extension Version 1.1.7 11th Apr 2019

  • fix: order edit error fix (getName error)
  • fix: add item and delete item issue
  • fix: some spelling mistake

Extension Version 1.1.6 4th Mar 2019

  • Small bugs were fixed.
  • The issue with tax calculation was fixed.

Extension Version 1.1.5 16th Jan 2019

  • After the order was edited, the user is redirected to the order page.

Extension Version 1.1.4 20th Nov 2018

  • The problem with setup:di:compile for Magento version 2.1.6 is fixed

Extension Version 1.1.3 13th Nov 2018

  • The issue with the di compile is fixed.

Extension Version 1.1.2 9th Nov 2018

  • Bug Fixe related to product editing
  • Bug Fix with doubling the product item price, when adding a new order item to the order
  • New feature: admin users have ability to add items from all websites to the order while editing it

Extension Version 1.1.0 15th Oct 2018

  • Added the ability to add or remove discount coupons. –
  • Fixed the displaying of column “Action” on the order items. Now if the admin is not allowed to edit order items, then the column “Action” won’t be displayed.
  • Added ability to set custom product price (the price is calculated correctly regarding the taxes and discount coupon).
  • Added validation of shipping methods after the shipping address was changed.
  • Add ability to edit shipping method after shipping address was changed.
  • Added ability to change payment method (doesn’t work with online payment methods like Authorize.NET or PayPal).
  • Added ability to set custom shipping method price.
  • Added ability to remove the order on the order page.
  • Added bulk order removal on the order grid
  • Fixed code issues.

Extension Version 1.0.14 12th April 2018

  • The items in order can be successfully removed

Extension Version 1.0.12 5th April 2018

  • tax amount is calculated correctly after editing the items

Extension Version 1.0.11 12th Jan 2018

  • Fixed tax calculations on edit/add orders

Extension Version 1.0.10 3rd Jan 2018

  • Added a new feature which allows inline editing items qty and price

Extension Version 1.0.9 23rd Aug 2017

  • Fixed issue with adding new products to existing order with quantity bigger that 1.
  • Ordered item list has been fixed for Magento 2.0.x.
  • Fixed issue with adding configurable product to orders, in some cases options were not loaded properly.

Extension Version 1.0.8 24th July 2017

  • Added a new feature which allows adding configurable products to the order

Extension Version 1.0.7 14th July 2017

  • added a new feature which allows editing order status

Extension Version 1.0.6 1st July 2017

  • Minor fix for shipping method edit functionality.
  • Minor fix for order notes edit functionality.

Extension Version 1.0.5 4th June 2017

  • Add configuration option to allow orders modification with allowed statuses only.

Extension Version 1.0.4 27th March 2017

  • Add items grid filtering fix.
  • Automatically generate order note after removing an order item when order notes after editing order items feature is enabled.

Extension Version 1.0.3 23rd Feb 2017

  • Update module dependencies.

version 1.0.2 24th Nov 2016

  • Fix compatibility with EE version.
  • Add option to enable automatically generated order notes after editing order items.
  • Add option to enable automatically generated order notes after editing order shipping method.
  • Add ability to edit order notes with separated acl resource configuration.
  • Add ability to remove order notes with separated acl resource configuration.

Version 1.0.1 6th Nov 2016

  • Add acl resources configuration.
  • Add ability to edit order shipping method.

Extension Release 25th oct 2016

We Accept All Major Credit Cards
Accepted payment methods include all Credit Cards and PayPal