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Product Questions Extension for Magento® 2 by CreativeMinds

The Magento Product Questions extension enables your customers to ask questions directly on your store's product page.
The store administrator manage the customers questions. Once answered and approved, the question and answer will be visible on the product page.

Product Questions Extension for Magento® 2.X

The Product Questions Extension for Magento® gives customers an easy way to ask a question about any product on your store directly on the product page.

Store Product Page Customers Questions Widget

The question form is shown at the bottom of the product page and allows users to see existing questions which have been previously answered and to submit new questions.

The Magento Customers Questions module gives customers the chance to find more information about a product before purchasing.

Showing the bottom of the product page with question form and already answered questions
Showing the bottom of the product page with question form and already answered questions

Store Product Page Questions Widget

The product question extension allows admin to manage customers questions and answers and choose which should be shown on the product page.

Admin can post his answer to a new question, edit existing answer, rephrase the question and delete old or irrelevant customers questions.

Showing admin edit question form
Showing admin edit question form

Magento Product Questions Extension Email Notifications

Email notifications are sent to the store admin once a new question is submitted and to the customer once their question is answered.

The product question extension adds the needed functionality to improve your store page with user generated content that comes directly from your target audience.

The extension also provides the store administrator with useful feedback as for what might not be clear with your product description.

Using the Product Pages Questions Extension:

  • Add valuable user-generated content to your product pages
  • Add a question form to each product page which allows your customers to easily ask questions
  • Manage questions and answers and decide which will show on the product page
  • Manage email notifications sent to customers and admin
  • Understand what is unclear about your product pages

Magento Product Pages Questions Related Extensions

M2 Fancy FAQ
Creates a beautiful responsive FAQ page which includes categories and questions with answers.
M2 Custom Coupons Error Messages
Easily create custom error messages that explain why coupons could not be applied to the cart.

Magento Product Questions Extension Related Resources

Product Questions Extension Features

Please check the user guide to learn more about this extension.

  • Manage questions and answers as Magento admin
  • Show a question form on each product page to let customers ask a question
  • Show only the questions and the answers which the admin has approved
  • Admin can simply modify / edit questions and answers
  • Send an email notification to customers when a question in answered
  • Send an email notification to the admin when a new question has been submitted
  • Ability to add a Captcha check to the question form to avoid spam

Product Questions Extension Image Gallery

Product Questions Extension Frequently Asked Questions

Please check the user guide to learn more about this extension.

Is there any admin moderation on questions before they are visible?

Yes. Moderation is optional. Within the configuration settings you can choose to enable or disable moderation. With it disabled questions can be asked by customers and answered by vendors without Admin approval.

To learn more about this feature see this Help article.

How are admins notified of new questions?

Admins receive email notifications when new questions are submitted.

Are there any limits to the number of questions that can be asked or answered?

There are no limits to the number of questions and answers that can be asked.

Can customers ask multiple questions?

Yes. Customers can ask multiple questions. There is no limit to this.

Is the extension mobile responsive?

Yes. the extension is fully mobile responsive.

Check it out for yourself by Seeing the Demo.

Can customers edit or change answers?

No. Once questions have been submitted only the Vendor or the site Administrator is able to edit or change answers.

To learn more about admin management of questions see Help article or for vendor management of questions see this help article.

Still have questions? Send us a message and we will reply within 24 hours.

 

 

Version 1.0.4 22nd Aug 2017

  • added reCAPTCHA configuration.

Version 1.0.2 5th July 2017

  • Added validation of the product in admin panel
  • Changed collection of questions in admin panel

Extension First Release 23rd May 2016