Magento Product Questions Extension
If you’re looking for a Magento 2 FAQ extension, the Product FAQ Magento extension by CreativeMinds is an ideal solution.
This questions and answers extension gives customers a way to ask questions about any product on your store directly on the product page.
Product Page FAQ Widget for Magento 2The question form is shown at the bottom of the product page. The product questions Magento extension allows users to see questions already asked and answered, as well as submit new Magento product questions.When buying online, shoppers want all the informtion they can get. This Magento questions and answers extension gives customers the chance to find more information about a product before purchasing. |
Showing the bottom of the product page with question form and already answered questions |
Showing admin edit question form | FAQ and Product QuestionsThe product question extension allows both admin and vendors to manage customers questions and answers and choose which should be shown on the product page.Admin and vendors can post their answer to a new question, edit existing answers, rephrase the question, and delete old or irrelevant customer questions. |
The Magento product questions extension adds the needed functionality to improve your store page with user generated content that comes directly from your target audience.
The extension also provides the store administrator with useful feedback as to what might not be clear with your product description.
Using the Product Pages FAQ Magento Extension
- Add valuable user-generated content to your product pages
- Add a question form to each product page which allows your customers to easily ask questions
- Manage questions and answers and decide which will show on the product page
- Manage email notifications sent to customers and admin
- Understand what is unclear about your product pages
Product Questions Related Products
Product Questions Extension Related Resources
Product Questions Extension Image Gallery
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- Configuration in Admin Panel
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- Product Questions Grid in Admin Panel
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- Answers Form in Admin Panel
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- Questions Form on Product Page
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- Q&A on Product Page
Product Questions Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
Is there any admin moderation on questions before they are visible?
Yes. Moderation is optional. Within the configuration settings you can choose to enable or disable moderation. With it disabled questions can be asked by customers and answered by vendors without Admin approval.
To learn more about this feature see this Help article.
How are admins notified of new questions?
Admins receive email notifications when new questions are submitted.
Are there any limits to the number of questions that can be asked or answered?
There are no limits to the number of questions and answers that can be asked.
Can customers ask multiple questions?
Yes. Customers can ask multiple questions. There is no limit to this.
Is the extension mobile responsive?
Yes. The extension is fully mobile responsive.
Can customers edit or change answers?
No. Once questions have been submitted only the Vendor or the site Administrator is able to edit or change answers.
To learn more about admin management of questions, see Help article or for vendor management of questions, see this help article.
