Magento 2 FAQ Extension
The Product FAQ Magento Extension gives customers an easy way to ask questions about any product on your store directly on the product page.
This Magento FAQ paf extension adds the needed functionality to improve your store page with user generated content that comes directly from your target audience.
The FAQ extension also provides the store administrator with useful feedback as to what might not be clear with your product description.
Using the Product Pages Questions Extension
- Add valuable user-generated content to your product pages
- Add a question form to each product page which allows your customers to easily ask questions
- Manage questions and answers and decide which will show on the product page
- Manage email notifications sent to customers and admin
- Understand what is unclear about your product pages
Product Questions Related Products
Product Questions Extension Related Resources
Product Questions Extension Features
Please check the user guide to learn more about this extension.
Manage QA – Track and control all questions and answers as Magento admin | |
Question Form – Show a question form on each product page to let customers ask a question | |
Filter Content – Show only the questions and the answers which the admin has approved | |
Edit QA – Edit all questions and answers | |
Notify Customer – Send an email notification to customers when a question is answered | |
Notify Admin – Send an email notification to the admin when a new question has been submitted | |
reCAPTCHA Support – Add a reCAPTCHA check to the question form to avoid spam |
Product Questions Extension Image Gallery
Product Questions Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
Is there any admin moderation on questions before they are visible?
Yes. Moderation is optional. Within the configuration settings you can choose to enable or disable moderation. With it disabled questions can be asked by customers and answered by vendors without Admin approval.
To learn more about this feature see this Help article.
How are admins notified of new questions?
Admins receive email notifications when new questions are submitted.
Are there any limits to the number of questions that can be asked or answered?
There are no limits to the number of questions and answers that can be asked.
Can customers ask multiple questions?
Yes. Customers can ask multiple questions. There is no limit to this.
Is the extension mobile responsive?
Yes. The extension is fully mobile responsive.
Can customers edit or change answers?
No. Once questions have been submitted only the Vendor or the site Administrator is able to edit or change answers.
To learn more about admin management of questions, see Help article or for vendor management of questions, see this help article.
Customer Reviews for the User Question Extension
- Good extensionWe found some promising alternatives, but CreativeMinds was able to provide better support. Thanks CM team
- ReliableWe have a huge catalog (1.3k and counting), so finding a reliable way to let customers ask about the products was high on our priority list. This extension delivered it, even including reCAPTCHA support. 5/5
- Solid!I've worked with CreativeMinds a few times already and my clients are always happy. That means I am too ;)
Product Questions Extension Release Notes
Version 1.0.9 5th June 2020
- Fix recaptcha on product page
Version 1.0.8 26th Oct 2019
- FIx issues with questions grid
- Fix issue with new question create page
Version 1.0.7 28th may 2019
- feat: Displaying module version in admin backend for visual control in client side
- fix: Cminds logo added in configuration
- fix: Some code fix
Version 1.0.6 4th Mar 2019
- Google Recatpcha issue on the product page is fixed.
Version 1.0.4 22nd Aug 2017
- added reCAPTCHA configuration.
Version 1.0.2 5th July 2017
- Added validation of the product in admin panel
- Changed collection of questions in admin panel