Product Questions Extension for Magento® 2 by CreativeMinds

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Product Questions Extension for Magento® 2 by CreativeMinds

Product Questions Extension for Magento® 2 by CreativeMinds main image

The Magento Product Questions extension enables your customers to ask questions directly on your store’s product page.

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The store administrator manages the customers’ questions. Once answered and approved, the question and answer will be visible on the product page.

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Magento 2 FAQ Extension

The Product FAQ Magento Extension gives customers an easy way to ask questions about any product on your store directly on the product page.

Store Product Page Customers Questions Widget

The question form is shown at the bottom of the product page and allows users to see existing questions which have been previously answered and to submit new questions.

The Magento FAQ module gives customers the chance to find more information about a product before purchasing, and saves your customer support team valuable time.

Showing the bottom of the product page with question form and already answered questions
Showing the bottom of the product page with question form and already answered questions
Showing admin edit question form
Showing admin edit question form

Store Product Page Questions Widget

The product question extension allows both admin and vendors to manage customers questions and answers and choose which should be shown on the product page.

Admin and vendors can post their answer to a new question, edit existing answers, rephrase the question, and delete old or irrelevant customer questions.

This Magento FAQ paf extension adds the needed functionality to improve your store page with user generated content that comes directly from your target audience.

The FAQ extension also provides the store administrator with useful feedback as to what might not be clear with your product description.

Using the Product Pages Questions Extension

  • Add valuable user-generated content to your product pages
  • Add a question form to each product page which allows your customers to easily ask questions
  • Manage questions and answers and decide which will show on the product page
  • Manage email notifications sent to customers and admin
  • Understand what is unclear about your product pages

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A clever Magento® extension that allows you to easily create, track and display multiple custom error messages that explain to customers why their coupons could not be applied in your Magento® store.
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Product Questions Extension Related Resources

Product Questions Extension Features

Please check the user guide to learn more about this extension.

Manage QA – Track and control all questions and answers as Magento admin
Question Form – Show a question form on each product page to let customers ask a question
Filter Content – Show only the questions and the answers which the admin has approved
Edit QA – Edit all questions and answers
Notify Customer – Send an email notification to customers when a question is answered
Notify Admin – Send an email notification to the admin when a new question has been submitted
reCAPTCHA Support – Add a reCAPTCHA check to the question form to avoid spam

Product Questions Extension Image Gallery

Product Questions Extension Frequently Asked Questions

Please check the user guide to learn more about this extension.

Is there any admin moderation on questions before they are visible?

Yes. Moderation is optional. Within the configuration settings you can choose to enable or disable moderation. With it disabled questions can be asked by customers and answered by vendors without Admin approval.

To learn more about this feature see this Help article.

How are admins notified of new questions?

Admins receive email notifications when new questions are submitted.

Are there any limits to the number of questions that can be asked or answered?

There are no limits to the number of questions and answers that can be asked.

Can customers ask multiple questions?

Yes. Customers can ask multiple questions. There is no limit to this.

Is the extension mobile responsive?

Yes. The extension is fully mobile responsive.

Can customers edit or change answers?

No. Once questions have been submitted only the Vendor or the site Administrator is able to edit or change answers.

To learn more about admin management of questions, see Help article or for vendor management of questions, see this help article.

Customer Reviews for the User Question Extension

We Accept All Major Credit Cards
Accepted payment methods include all Credit Cards and PayPal