Magento 2 FAQ ExtensionThe Product FAQ Magento Extension gives customers an easy way to ask questions about any product on your store directly on the product page.
Store Product Page Customers Questions Widget
The Product FAQ Magento Extension gives customers an easy way to ask questions about any product on your store directly on the product page.
Store Product Page Questions Widget
Back-end Management
Using the Product Pages Questions Extension
- Add valuable user-generated content to your product pages
- Add a question form to each product page which allows your customers to easily ask questions
- Manage questions and answers and decide which will show on the product page
- Manage email notifications sent to customers and admin
- Understand what is unclear about your product pages
Product Questions Extension Related Resources
Product Questions Extension Features
Please check the user guide to learn more about this extension.
Manage QA
Track and control all questions and answers as Magento admin.
Filter Content
Show only the questions and the answers which the admin has approved.
Email Notifications
Send an email notification to customers when their question is submitted or answered.
Question Form
Show a question form on each product page to let customers ask a question.
Edit QA
Edit all questions and answers.
reCAPTCHA Support
Add a reCAPTCHA check to the question form to avoid spam.
Product Questions Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
Is there any admin moderation on questions before they are visible?
Yes. Moderation is optional. Within the configuration settings you can choose to enable or disable moderation. With it disabled questions can be asked by customers and answered by vendors without Admin approval.
To learn more about this feature see this Help article.
How are admins notified of new questions?
Admins receive email notifications when new questions are submitted.
Are there any limits to the number of questions that can be asked or answered?
There are no limits to the number of questions and answers that can be asked.
Can customers ask multiple questions?
Yes. Customers can ask multiple questions. There is no limit to this.
Is the extension mobile responsive?
Yes. The extension is fully mobile responsive.
Can customers edit or change answers?
No. Once questions have been submitted only the Vendor or the site Administrator is able to edit or change answers.
To learn more about admin management of questions, see Help article or for vendor management of questions, see this help article.
Customer Reviews for the User Question Extension
- Good extension
We found some promising alternatives, but CreativeMinds was able to provide better support. Thanks CM team
Tom Wheedon - Reliable
We have a huge catalog (1.3k and counting), so finding a reliable way to let customers ask about the products was high on our priority list. This extension delivered it, even including reCAPTCHA support. 5/5
Paula Leslie - Solid!
I've worked with CreativeMinds a few times already and my clients are always happy. That means I am too ;)
Lenny Marquette