Marketplace Vendor Questions and Answers Module for Magento 2 By CreativeMinds

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Marketplace Vendor Questions and Answers Module for Magento 2

Marketplace Vendor Questions and Answers Module for Magento 2 By CreativeMinds video placeholder

Increase customer engagement and trust with the ultimate Questions and Answers Module for Magento 2.

The module requires the CreativeMinds’ Marketplace Multi-Vendor extension for Magento 2 in order to work.

Magento Vendor Questions and Answers Description

Let customers submit product questions, and store admins or suppliers answer them!

Visitors will trust more your brand if they perceive it as engaged and informative. Questions and Answers is the answer to that.

Use the Q&A module module for Marketplace M2 to add a Question Form to each product page. Potential customers can use these forms to ask specific questions regarding the products they are interested in.

Vendor Questions and Answers Module Customer View

Asking questions on the frontend

The module adds the tab 'Questions and Answers' to each product page.

Clicking on it will reveal the form where visitor and supplier/admin can interact.

Asking questions on the frontend
Asking questions on the frontend

Vendor Questions and Answers Module Supplier View

Supplier managing answers

Store suppliers are able to answer questions from the Supplier panel. The list of questions, both answered and unanswered, will appear.

Supplier managing answers
Supplier managing answers

Vendor Questions and Answers Module Admin Options

The admin has various options to configure the module and manage questions and answers.

  • Answer Questions – Easy backend option of replying to customers
  • Questions Limiting – Prevent overload of information, and display only the important questions
  • Hiding Q&A – Simple on / off switch to hide or display Q&A form
  • Delete Questions – Trash a question if it is not suitable for the product
  • Questions Approval – Require that newly asked and answered questions must be approved before appearing on the frontend
  • Notification System – Notify both customers and suppliers for new questions and answers

Marketplace Vendor Questions and Answers Module Related Resources

You need to have the Multi-Vendor Marketplace Extension installed before using this module.

Marketplace Multi-Vendor Manager Extension for Magento 2 with Frontend
M2 Marketplace Multi-Vendor Manager
Turn your online store into a Multi-vendor Marketplace with multiple supplier accounts that can create, update, track and manage products, orders and shipments, while maintaining exclusive admin capabilities.
[ Video]  [ Userguide]

Marketplace Vendor Questions and Answers Module Related Products

Custom Coupons Error Message Extension for Magento 2
M2 Custom Coupons Error Messages
A clever Magento® extension that allows you to easily create, track and display multiple custom error messages that explain to customers why their coupons could not be applied in your Magento® store.
[ Video]  [ Userguide]
Magento Multi-User Account for Magento 2
M2 Multi User Account
Allow each of your employees to perform different actions in accordance to their role in the company without risking sensitive information by adding sub-users to your Magento® account.
[ Video]  [ Userguide]
Sales Rep Commission Manager for Magento 2
M2 Sales Rep Commission Manager
Sales Rep Commission Manager Extension for Magento® helps you manage sales representative performance with sales reports and many options for managing commission.
[ Video]  [ Userguide]

Marketplace Vendor Questions and Answers Module Detailed Features

Please check the user guide to learn more about this module.

Answer ManagementAnswer Management – Both the supplier and the admin can answer customers
Limit QuestionsLimit Questions – Clutter free Q&A tab with limiting the number of displayed questions
Approval SystemApproval System – Choose to approve or decline questions before displaying them on the product tab
Email NotificationEmail Notification – Notify both customers and suppliers for new questions and answers
Customer OpinionCustomer Opinion – Hear what your customers have to say, and take actions accordingly
Increase TrustIncrease Trust – Customer Reviews are a big trust factor and incentive before buying a product

Magento Marketplace Questions and Answers Module Additional Requirements and Customization

Let us know if you are missing any marketplace functionality. We can help you customize the extension to meet your specific needs and business requirements.

Marketplace Additional Modules

Marketplace PayPal Vendor Payments for Magento 2
M2 Marketplace PayPal Vendor Payments
This module lets store managers quickly transfer money to marketplace vendors directly via PayPal. Manage and track all payments in one place.
[ Userguide]
Marketplace Vendor Subscription Extension for Magento 2
M2 Marketplace Vendor Subscription
Create different subscription plans for vendors, restricting how many products a vendor can create before payment. The vendor must pay to activate their subscription.
[ Userguide]
Product Return RMA Extension for Magento 2
M2 Marketplace RMA
Allow admin and vendors to manage return requests for products. Create status such as 'possible fraud' or 'broken good' to streamline your RMA system
[ Userguide]
Multiple Vendor Products Addon for Magento 2
M2 Marketplace Multiple Vendors Per Product
Allow different vendors to list the same product with different price and description. The customer sees a table with all options and can the product to the cart directly from the product page.
[ Userguide]
Inventory Updater AddOn for Marketplace Magento 2
M2 Marketplace Inventory Updater
Allow vendors to update their inventory automatically every day. They simply point the module to a CSV file. Saves precious time spent with manual updates.
[ Userguide]
Dropship Notification  AddOn for Marketplace Magento 2
M2 Marketplace Dropship Notification
Automatically notify vendors they have to send products to their customer once the order is completed. Use the default email template or create your own to match your eCommerce's style.
[ Userguide]
Supplier Redirection addon for Marketplace M2
M2 Supplier Redirection
Let vendors choose a SEO-Friendly URL for their profile pages, making them easier to find by people and search engines. Better URLs mean better raking in Google
[ Userguide]

Marketplace Vendor Questions and Answers Module Demo

Magento Extensions Demo Access

 

 

Marketplace Vendor Questions and Answers Module Image Gallery

Marketplace Vendor Questions and Answers Module Frequently Asked Questions

Please check the user guide to learn more about this extension.

Are there any requirements before using this module?

You need to have the Multi-Vendor Marketplace Extension installed before using this module.

Marketplace Multi-Vendor Manager Extension for Magento 2 with Frontend
M2 Marketplace Multi-Vendor Manager
Turn your online store into a Multi-vendor Marketplace with multiple supplier accounts that can create, update, track and manage products, orders and shipments, while maintaining exclusive admin capabilities.
[ Video]  [ Userguide]

How to enable the module?

To Enable or Disable the addon from the Admin dashboard, navigate to Stores → Settings → Configuration → CMINDS SUPPLIER PRODUCT UPLOADER → Question and Answer Module

Is there an approval system?

Yes. To require Administrator approval, on the Admin Panel navigate to Stores → Configuration → Marketplace QA → Configuration. The second Setting toggles whether admin approval is require on and off.

Set this Admin Approval Required to ‘Yes’ to require approval or ‘No’ to allow questions be posted without moderation.

Can I limit the number of questions displayed?

Yes. To set the limit of the number of questions that can be asked, from the Admin Panel navigate to Stores → Configuration → Marketplace QA → Configuration. In the module settings identify the option Max Questions Per Product.

Still have questions? Send us a message and we will reply within 24 hours.

 

 

Marketplace Vendor Questions and Answers Module for Magento 2 Release Notes

Version 1.0.5 17th May 2019

  • fix: save issue in adminside and frontend side
  • fix: change the configuration display position

Extension First Release 6th August 2017