Help Scout Docs Portal Plugin for WordPress Description
The Help Scout Docs Portal plugin is a supplement WordPress Plugin to the Help Scout Docs portal. The plugin uses the latest Help Scouts API and connects to your Help Scout docs knowledge base portal and displays all content using a shortcode on your WordPress site.
This Help Scout plugin is easy to set up and use, all that is needed is the Docs API key to connect to a Help Scout account.
The Help Scout Docs plugin supports both collections and categories, meaning it can show the whole content of a collection and same for a category. The Help Scout plugin also supports searching the Help Scout docs and showing pagination once showing the results.
Help Scout Docs Portal Use Case Examples
- Help Center – Provide your customers easy to read and categorized product knowledge and turn them into your product experts.
- Product FAQ – Reduce customer support workload and give users answers and solutions to the their questions.
- Knowledge Base – Organize your content into a central hub of knowledge, and provide users with valuable information.
Using the WordPress Help Scout Docs Portal Knowledge Base Plugin
- Show Help Scout Docs content on your WordPress site using your own main domain
- Embed your Help Scout documentation into your product page
- Search your Help Scout knowledge and show results on your own site
Help Scout Docs Portal Plugin Additional Resources
- Plugin User Guide
- Top Resources for WordPress Beginners
- Using Help Scout Support Documentation in your Online Store
Help Scout Docs Portal Related Products
Help Scout Docs Portal Plugin Features
Please check the user guide to learn more about this plugin.
- Support showing a category or collection level
- Support searching the collection level
- Support adding pagination to the long list of results
- Customize labels
- Ajax based
Help Scout Docs Portal Online Demo
EXAMPLES OF SITES USING HELPSCOUT TO WP PLUGIN
Help Scout Docs Portal Image Gallery
Back-end Gallery
HelpScout Docs Portal Frequently Asked Questions
Please check the user guide to learn more about this plugin.
Do you need to have an API key to retrieve data from the HelpScout Knowledge Base?
Is there any limit to the number of categories or collections the plugin can support?
Can I create several pages, each showing a different HelpScout knowledge base collection on my WordPress site?
Customer Reviews for the Plugin
- Great FeaturesLove all the features this plugin provides. Embedding both photos and videos as well as ads is very unique and has really helped improve our overall SEO for our products as well. The layout is really user-friendly and the price is unbeatable!
- Very HelpfulJust installed and everything works great! Having the documentation easily available for customers has greatly reduced my support questions. Thanks!
- Super easy setup :)Just added the API key and that was it, nice!
- Better searchAdded the plugin so that users can search through documentation on my own domain. Works as intended
HelpScout Docs Portal Release Notes
Version 1.1.9 28th Oct 2018
- Update license package
- Bugfix related to show search only
Version 1.1.8 231st May 2018
- Small fix in labels
Version 1.1.7 25th May 2017
- Updated licensing dashboard
Version 1.1.6 28th July 2016
- Updated licensing dashboard
Version 1.1.5 28th June 2016
- New shortcodes attributes.
Version 1.1.4 27th June 2016
- Added support to show “search only” (No results are displayed if the search is not used) option.
Version 1.1.3 24th May 2016
- Updated licensing dashboard
Version 1.1.2 20th March 2016
- Updated licensing api support.
Version 1.1.1 25th Feb 2016
- Added automatic updates from plugin dashboard
- Replaced plugin admin interface including license activation and user guide
Version 1.1.0 14th January 2016
- Support for WP 4.4
- Changed licensing system
- Added support for the direct URL per each page
- Better Ajax support
Version 1.0.0 20th August 2015
- First Release