Ask the Expert Solution for WordPress by CreativeMinds

Ask the Expert + Answers | Ask the Expert WordPress System

Ask the Expert Solution for WordPress by CreativeMinds main image

Robust Expert Advice Q&A system for WordPress.

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Give users the power to post questions for experts to answer.

Supports categories, built-in notifications, moderation and much more.

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Ask The Expert – WordPress Q&A Plugin

Build a WordPress Q&A forum with an Ask the Expert system. Ask the Expert supports adding multiple experts and assigning them to an unlimited number of Q&A categories.

Each expert can be assigned to more than one category, and each category can host several experts.

Assigning Questions to Experts

Users can post a question, and the first expert to answer is assigned to the question and continues the communication with the user who posted the question.

Each question can be publicly or privately displayed. If set to private, only the expert and the user will be able to view the question and answer.

User can also choose to post a question to a specific expert and not to all experts in a category.

Admin Dashboard Showing Each Question Status
Admin Dashboard Showing Each Question Status

Ask the Expert Q&A Plugin Payment Support

The ask the expert plugin can support payments using the EDD (Easy Digital Downloads) or WooCommerce cart systems which has more than 30 available payment gateways including PayPal, Stripe, 2Checkout, and many more.

Define the cost for posting a question or for answering. Set a different price for each category or also a price for viewing an expert answer.

Requires the payments add-on.

Experts Profile and Dashboard

Each verified expert can create their own profile with a detailed description about their background. An Expert can add a picture and also additional contact information.

Ask the Expert Dashboard

The Expert dashboard contains all questions awaiting a response, questions which were already answered and gives access to the expert profile.

Use a shortcode to list all available experts by category so users can directly pick the expert they wants to receive answers from

Edit Profile Screen in Expert Dashboard
Edit Profile Screen in Expert Dashboard

User Profile and Dashboard

The User can create a profile adding their picture and basic contact information.

Posting Questions

Users can post new questions which will be sent to a list of experts or else placed in the public folder so anyone can answer it.

Users can attach files or images to questions they ask.

Screen Showing New Question Posted by a User
Screen Showing New Question Posted by a User

WordPress Administrator Dashboard

The WP admin can view all current questions in the system, reassign a question to another expert, make a question public or private and manage all questions.

Reports and Statistics

Use a reports dashboard showing all system activity and additional statistics for each expert.
Screen Showing Statistics and expert Reports
Screen Showing Statistics and expert Reports

WordPress Q&A Plugin Bundle

The Ask the Expert Plugin is bundled with CM WordPress Answers Plugin. Together they are the ultimate Q&A plugins to create a comprehensive Q&A forum.

Expert Plugin Use Case Example

  • User Community – Build a professional community website powered by user generated content. It is divided to experts who give out answers to users who submit them. You have the power to create a centralized hub platform for giving answers and feedback to your users. Monetize the platform by letting users pay for a subscription and also rewarding your experts. The viral effect of such concept is vast, so don’t waste time, and start your project today.

Using the Ask the Expert System for WordPress

  • Post Questions for Experts to Answer – Let real experts answer user questions on your WordPress site
  • Private Questions Support – Lets users ask experts private questions
  • Assigning Questions to First Available Expert– Let experts pick the questions they can answer
  • Expert Supported Categories – Support multiple topics and unlimited experts
  • Expert Directory – Build an index of all available experts by category

Ask the Expert Localization and Supported Languages

Easily Localize the Experts System

All frontend labels can easily be changed to any language so the user interface will speak your language.

We already have PO/MO files for many languages covering all plugin frontend interactions.

Plugin Labels Settings
Plugin Labels Settings

Supported languages includes: Spanish, Polish, German, Danish, French, Italian, Russian, Czech, Dutch, Portuguese, Swedish.

Ask the Expert Additional Requirements and Customization

Let us know if you are missing any functionality. We can help you customize our plugin to meet your specific needs and business requirements.

Ask the Expert Prerequisite Plugin

  • CM Answers – Is bundled with Ask the Expert system

Ask the Expert Add-on Related Use Cases

Ask the Expert Related Resources

Expert Plugin Related Products

CM Registration Pro
Registration and Invitation Codes
This plugin adds a registration and login popup to your WordPress site. This plugin supports invitation codes, email verification, reCaptcha and more. Wordpress login and email registration uses Ajax for on page support.
[ Video]  [ Userguide]
CM Site Access Restriction
Site Access and Content Restriction
A fully-featured, powerful membership solution and content restriction plugin for WordPress. Supports access by roles to all content on your WP site. Make your site safer by protecting only part of the content or locking the access to specific URLs only.
[ Video]  [ Userguide]
FAQ Knowledge Base and Widget
This plugin builds a frequently asked question (FAQ) knowledge base on your WordPress site. The plugin allows your WordPress users to search the frequently asked questions (FAQ) and vote for the best answers. Categorize frequently asked questions or create a FAQ forum for users.
[ Video]  [ Userguide]

Ask the Expert Related Add Ons

CM Answers Idea Stimulator Addon
Idea Stimulator
The Ideation feedback and management system supports the creative process of generating, developing, and communicating new ideas. This responsive stimulator plugin is good as both a students assessment tool and for employee driven innovation.
[ Video]  [ Userguide]
CM Answers Anonymous Posting
Answers Anonymous Posting
Let non-logged-in users post questions & answers on your discussion forum. Anonymous postings are reCAPTCHA protected and can be moderated by the admin to avoid spam.
[ Video]  [ Userguide]
CM Answers Widgets
Answers Visual Widgets
Add-On for the CM Answers Plugin. Set of six fun visualization tools which enhance your WordPress forum by highlighting your questions, tags and categories. The visualization tools comes in two forms, widgets and shortcodes
[ Video]  [ Userguide]
CM Answers Export & Import Addon
Answers Export and Import
Add-on for the CM Answers Plugin. Provides you with an easy tool to backup your CM Answers data and move it from one site to another. The output is stored on a file using the CSV format. It includes all questions, answers, categories, tags and links to the files and images
[ Video]  [ Userguide]
CM Answers Anspress Import
AnsPress Import for Answers
Import questions, answers, comments, votes and categories from the AnsPress plugin into CM Answers. Useful for several cases, such as moving all your data created using the AnsPress Plugin into CM Answers.
[ Userguide]
CM Answers Peepso Integration Addon
Answers PeepSo Integration
Add the questions and answers functionality to a PeepSo social network. A new tab will appear on PeepSo members' profile to show questions and answers posted by them.
[ Video]  [ Userguide]
CM Answers EDD Payments Addon
Answers Payment
Charge users for posting Question and Answers. Set a price for asking or answering questions and users will only complete the action after payment. Supports both the EDD and WooCommerce cart systems.
[ Video]  [ Userguide]

Ask the Expert System – Admin Features

Please check the user guide to learn more about this plugin.

Experts Index – Display an index of all experts by category
Manage Questions – Review all incoming questions, change the expert assigned to them, moderate them and make them private or public
Reassign Question – Move questions from one expert to another
Assign Expert – Allocate experts to categories and set any number of categories

Ask the Expert System – Expert Features

Expert Action – Experts decide which questions to take and answer
Release Questions – Experts can deassign themselves from questions
Transfer Question – Experts can move questions to another expert
Expert Profile – Experts can add their profile information including full bio, picture and contact information

Ask the Expert System – User Features

User Profile – Users can create a profile with basic information
Full View – Users can see all of own questions posted
Category Question – Users can post a new question to any category they choose<
Directed Question – Users can post a new question to any expert they choose
Private Question – Users can create private questions that only all experts can see

Payment Features

Requires the payments add-on.

Paid Questions – Charge users for asking questions (single value for every question)
Paid Answers – Charge users for asking questions (single value for every answer
Paid Unlock – Charge users for unlocking access to an expert answer (single value for every answer)

Ask the Expert Image Gallery

Back-end Gallery

WordPress Ask Expert Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

How many questions can be asked?

There is no limit to the number of questions which can be asked. Each user can submit as many questions as they like.

Can images or files be uploaded with questions?

Yes. You can enable this in the plugin setting and set whether or not attachments and images can be added to the question. This also applies to the answer sent by the expert.

Is it possible for me to require payment for asking or answering questions on my website?

Yes. We have included payment support for this plugin for requiring payment for posting or answering questions.

Will this plugin help my SEO?

Absolutely! Each question and related answer create a custom post with a unique URL. This gets indexed by Google. The plugin also supports adding meta descriptions. After using an SEO plugin such as Yoast you can restrict indexing of custom posts.

Can users choose the expert that answers the question?

No. Our Ask the Expert plugin has a shortcode for showing the list of all available categories. User can choose to use this list to decide which category to submit their question to then experts within that category will have the opportunity to answer the question posted.

To learn more about the shortcodes for this plugin and how to use them see this documentation article

Who are the experts?

Any users registered to your WordPress site can be an expert. You assign them as experts in the plugin category settings. Within each category you can set one or more experts. Once defined as an expert the user will be able to view their expert dashboard which is generated by the plugin shortcode.

WordPress Ask Expert Plugin Online Demo

2015-12-31_14-21-46This demo shows two roles. The Expert and the user. Once logged in – user can post a question which will be sent to the expert. Expert can accept question and answer it.

Go to Live Demo

Customer Reviews for the Ask the Expert WordPress Plugin

Ask the Expert Plugin Release Notes

Version 2.1.1 from the 24th May 2021

  • Updated license package to version 1.9.1

Version 2.1.0 6h Apr 2021

  • Added new filter cma_experts_can_edit_all_categories
  • Feature: Added the option to allow experts to resolve questions
  • Feature: ‘Show unanswered questions only to experts’ option was moved to Experts Addon

Version 2.0.9 27th Apr 2020

  • Added new features with cmaexp-dashboard shortcode
  • Updated package 1.8.10
  • Feature: Added the option to hide “Public Question” label

Version 2.0.7 12th Mar 2020

  • Bugfix related to experts dropdown in categories section

Version 2.0.6 25th Feb 2020

  • Bugfix in user controller

Version 2.0.5 2nd Jan 2020

  • Compatible with PHP 7.3
  • Updated package 1.8.9

Version 2.0.4 30th July 2018

  • Waiting for expert text hide if question is resolved
  • Updated package 1.8.7

Version 2.0.3 12th July 2018

  • Feature: In the User Profile, turned the category display (“Expert in categories”) into a multiselect category checkbox.

Version 2.0.2 10th May 2018

  • Fixed an issue with loading the user profile view.
  • Fixed incorrect path in user profile.

Version 2.0.0 22nd Apr 2018

  • Feature: Added a check to see if the category has any expert.
  • Feature: Create option in the back-end “Show users if a category has experts?”
  • Feature: Add a “Experts” Column in the categories table for easier navigation
  • Feature: Change name from “Categories” to “Categories and Experts”
  • Feature: Create option for the admin to let users show a tab “Experts” in the dashboard
  • Feature: Added information to user profile on what categories the user is assigned to as an expert
  • Feature: Let experts choose their category
  • Feature: Let experts create new categories
  • Fix: Fix social login links
  • Feature: Let user send question to specific expert
  • Feature: Add an option to add experts name dropbox once choosing a category in the question posting form.

Version 1.1.5 4th Oct 2017

  • Fixed issue with no reaction in shortcodes after changing page.
  • Fixed CSS issue on the license page.

Version 1.1.4 8th June 2017

  • Updated licensing dashboard.

Version 1.1.3 28th April 2017

  • Updated licensing dashboardCSS Improvements.

Version 1.1.2 27th July 2016

  • Updated licensing dashboard.

Version 1.1.1 5th July 2016

  • Added compatibility to the Anonymous Posting plugin – anonymous questions will be always public.

Version 1.1.0 24th May 2016

  • Added new shortcode to display the categories and its experts: cmaexp-categories

Version 1.0.5 24th May 2016

  • Updated licensing dashboard.
  • FIxed labels

Version 1.0.4 13th May 2016

  • Fixed editing labels.

Version 1.0.3 12th May 2016

  • Fixed editing labels.

Version 1.0.2 11th May 2016

  • Fixed visibility filter for existing questions.

Plugin Release 1.0.0 05th April 2016

Do you need additional functionality?

We can implement additional features, change the interface and integrate external resources. Get in touch with us!

We Accept All Major Credit Cards
Accepted payment methods include all Credit Cards and PayPal