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Ask the Expert Solution for WordPress by CreativeMinds

Ask the Expert + Answers | Ask the Expert WordPress System

Ask the Expert Solution for WordPress by CreativeMinds main image

Robust Expert Advice Q&A system for WordPress.

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Give users the power to post questions for experts to answer.

Supports categories, built-in notifications, moderation and much more.

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Ask The Expert – WordPress Q&A Plugin

Build a WordPress Q&A forum with an Ask the Expert system. Ask the Expert supports adding multiple experts and assigning them to an unlimited number of Q&A categories.

Each expert can be assigned to more than one category, and each category can host several experts.


Assigning Questions to Experts

Users can post a question, and the first expert to answer is assigned to the question and continues the communication with the user who posted the question.

Each question can be publicly or privately displayed. If set to private, only the expert and the user will be able to view the question and answer.

User can also choose to post a question to a specific expert and not to all experts in a category.

Admin Dashboard Showing Each Question Status
Admin Dashboard Showing Each Question Status

Ask the Expert Q&A Plugin Payment Support

Payments Integration
Payments Integration
The ask the expert plugin can support payments using the EDD (Easy Digital Downloads) or WooCommerce cart systems which has more than 30 available payment gateways including PayPal, Stripe, 2Checkout, and many more.

Define the cost for posting a question or for answering. Set a different price for each category or also a price for viewing an expert answer.

Requires the payments add-on.


Experts Profile and Dashboard

Each verified expert can create their own profile with a detailed description about their background. An Expert can add a picture and also additional contact information.

Use a shortcode to list all available experts by category so users can directly pick the expert they wants to receive answers from

Edit Profile Screen in Expert Dashboard
Edit Profile Screen in Expert Dashboard

Ask the Expert Dashboard

Expert Dashboard Available Questions
Expert Dashboard Available Questions
The Expert dashboard contains all questions awaiting a response, questions which were already answered and gives access to the expert profile.


User Profile and Dashboard

The User can create a profile adding their picture and basic contact information.

User Dashboard also allows the user to view the list with all his questions.

User Profile Edit Mode
User Profile Edit Mode

Posting Questions

Screen Showing New Question Posted by a User
Screen Showing New Question Posted by a User
Users can post new questions which will be sent to a list of experts or else placed in the public folder so anyone can answer it.

Users can attach files or images to questions they ask.


WordPress Administrator Dashboard

The WP admin can view all current questions in the system, reassign a question to another expert, make a question public or private and manage all questions. Admin Dashboard - Questions List
Admin Dashboard - Questions List

Reports and Statistics

Screen Showing Statistics and expert Reports
Screen Showing Statistics and expert Reports
Use a reports dashboard showing all system activity and additional statistics for each expert.

WordPress Q&A Plugin Bundle

The Ask the Expert Plugin is bundled with CM WordPress Answers Plugin. Together they are the ultimate Q&A plugins to create a comprehensive Q&A forum.


Using the Ask the Expert System for WordPress

  • Post Questions for Experts to Answer – Let real experts answer user questions on your WordPress site
  • Private Questions Support – Lets users ask experts private questions
  • Assigning Questions to First Available Expert– Let experts pick the questions they can answer
  • Expert Supported Categories – Support multiple topics and unlimited experts
  • Expert Directory – Build an index of all available experts by category


Expert Plugin Use Case Example

  • User Community – Build a professional community website powered by user generated content. It is divided to experts who give out answers to users who submit them. You have the power to create a centralized hub platform for giving answers and feedback to your users. Monetize the platform by letting users pay for a subscription and also rewarding your experts. The viral effect of such concept is vast, so don’t waste time, and start your project today.


Ask the Expert Add-on Related Use Cases


Ask the Expert Related Resources


Ask the Expert Prerequisite Plugin

  • CM Answers – Is bundled with Ask the Expert system

Ask the Expert System – Admin Features

Please check the user guide to learn more about this plugin.

Experts Index – Display an index of all experts by category
Manage Questions – Review all incoming questions, change the expert assigned to them, moderate them and make them private or public
Reassign Question – Move questions from one expert to another
Assign Expert – Allocate experts to categories and set any number of categories

Ask the Expert System – Expert Features

Expert Action – Experts decide which questions to take and answer
Release Questions – Experts can deassign themselves from questions
Transfer Question – Experts can move questions to another expert
Expert Profile – Experts can add their profile information including full bio, picture and contact information

Ask the Expert System – User Features

User Profile – Users can create a profile with basic information
Full View – Users can see all of own questions posted
Category Question – Users can post a new question to any category they choose<
Directed Question – Users can post a new question to any expert they choose
Private Question – Users can create private questions that only all experts can see

Payment Features

Requires the payments add-on.

Paid Questions – Charge users for asking questions (single value for every question)
Paid Answers – Charge users for asking questions (single value for every answer
Paid Unlock – Charge users for unlocking access to an expert answer (single value for every answer)

Ask the Expert Image Gallery

Back-end Gallery

WordPress Ask Expert Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

How many questions can be asked?

There is no limit to the number of questions which can be asked. Each user can submit as many questions as they like.

Can images or files be uploaded with questions?

Yes. You can enable this in the plugin setting and set whether or not attachments and images can be added to the question. This also applies to the answer sent by the expert.

Is it possible for me to require payment for asking or answering questions on my website?

Yes. We have included payment support for this plugin for requiring payment for posting or answering questions.

Will this plugin help my SEO?

Absolutely! Each question and related answer create a custom post with a unique URL. This gets indexed by Google. The plugin also supports adding meta descriptions. After using an SEO plugin such as Yoast you can restrict indexing of custom posts.

Can users choose the expert that answers the question?

No. Our Ask the Expert plugin has a shortcode for showing the list of all available categories. User can choose to use this list to decide which category to submit their question to then experts within that category will have the opportunity to answer the question posted.

To learn more about the shortcodes for this plugin and how to use them see this documentation article

Who are the experts?

Any users registered to your WordPress site can be an expert. You assign them as experts in the plugin category settings. Within each category you can set one or more experts. Once defined as an expert the user will be able to view their expert dashboard which is generated by the plugin shortcode.

WordPress Ask Expert Plugin Online Demo

2015-12-31_14-21-46This demo shows two roles. The Expert and the user. Once logged in – user can post a question which will be sent to the expert. Expert can accept question and answer it.

Go to Live Demo

Customer Reviews for the Ask the Expert WordPress Plugin

We Accept All Major Credit Cards
Accepted payment methods include all Credit Cards and PayPal