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Ask the Expert WordPress Plugin by CreativeMinds

Robust Expert Advice Q&A system for WordPress.
Gives site visitors the ability of users to post questions for experts to answer.
Categories, Payment support, built-in notifications, moderation and much more.

Ask The Expert WordPressPlugin by CreativeMinds Description

The ask the expert system supports adding multiple experts and assigning them to an unlimited number of categories. Each expert can be assigned to more than one category while each category can host several experts.

Assigning Questions to Experts

Users can post a question, and the first expert to answer is assigned to the question and continues the communication with the user who posted the question.

Each question can be publicly or privately displayed. If set to private, only the expert and the user will be able to view the question and answer.

User can also choose to post a question to a specific expert and not to all experts in a category.

Admin Dashboard Showing Each Question Status
Admin Dashboard Showing Each Question Status

Ask the Expert Payment Support

The ask the expert plugin can support payments using the EDD (Easy Digital Downloads) or WooCommerce cart systems which has more than 30 available payment gateways including PayPal, Stripe, 2Checkout and many more. Admin can define the cost for posting a question or for answering. Admin can set a different price for each category or also a price for viewing an expert answer.

Experts Profile and Dashboard

Each verified expert can create their own profile with a detailed description about their background. An Expert can add a picture and also additional contact information.

Ask the Expert Dashboard

The Expert dashboard contains all questions awaiting a response, questions which were already answered and gives access to the expert profile.

Admins can use a shortcode to list all available experts by category so users can directly pick the expert they wants to receive answers from

Edit Profile Screen in Expert Dashboard
Edit Profile Screen in Expert Dashboard

User Profile and Dashboard

The User can create a profile adding their picture and basic contact information.

Posting Questions

Users can post new questions which will be sent to a list of experts or else placed in the public folder so anyone can answer it. Users can attach files or images to questions they ask.

Screen Showing New Question Posted by a User
Screen Showing New Question Posted by a User

WordPress Administrator Dashboard

The WP admin can view all current questions in the system, reassign a question to another expert, make a question public or private and manage all questions.

Reports and Statistics

Admin has a reports dashboard showing all system activity and additional statistics for each expert.
Screen Showing Statistics and expert Reports
Screen Showing Statistics and expert Reports

Using the Ask the Expert System for WordPress

  • Post Questions for Experts to Answer – Let real experts answer user questions on your WordPress site
  • Private Questions Support – Lets users ask experts private questions
  • Assigning Questions to First Available Expert– Let experts pick the questions they can answer
  • Expert Supported Categories – Support multiple topics and unlimited experts
  • Expert Directory – Build an index of all available experts by category

Ask the Expert Localization and Supported Languages

Easily Localize the Experts System

All frontend labels can easily be changed to any language so the user interface will speak your language. We already have PO/MO files for many languages covering all plugin frontend interactions.
Plugin Labels Settings
Plugin Labels Settings

Supported languages includes: Spanish, Polish, German, Danish, French, Italian, Russian, Czech, Dutch, Portuguese, Swedish.

Ask the Expert Additional Requirements and Customization

Let us know if you are missing any functionality. We can help you customize our plugin to meet your specific needs and business requirements.

Ask the Expert Prerequisite Plugin

CM Answers – Is bundled with Ask the Expert system

Ask the Expert Related Resources

Ask the Expert Related Add Ons

Idea Stimulator
Ideation management system that supports the creative process of generating, developing, and communicating new ideas.
Answers Anonymous Posting
Add-on for the CM Answers plugin that adds the option for non logged-in (anonymous) users to post questions and answers.
Answers Visual Widgets
Add-on for the Answers plugin that lets you add six visually engaging and fun widgets.
Answers Import and Export
Backup your CM Answers data and move it from one site to another.
AnsPress Import for Answers
Import questions, answers, comments, votes and categories from AnsPress plugin into CM Answers.
Answers PeepSo Integration
Supports adding a questions and answers functionality to PeepSo social network.
Answers Payment
Adds Payment support to the Questions and Answers plugin using the EDD or WooCommerce cart system

Ask the Expert System – Admin Features

Please check the user guide to learn more about this plugin.

  • Admin can manage all incoming questions change the expert assigned to them, moderate them, make them private or public and more
  • Admin can move questions from one expert to another
  • Admin can assign experts to categories and set any number of categories
  • Create a frontend index using a shortcode to display all experts by category

Ask the Expert System – Expert Features

  • Can decide which questions to take and answer
  • Can answer questions
  • Can release questions
  • Can transfer questions to other experts
  • Can add their profile information including full bio, picture and contact information

Ask the Expert System – User Features

  • Can create a profile with basic information
  • Can see all of own questions posted
  • Can post a new question to any category they choose
  • Can post a new question to any expert they choose
  • Can decide if a question is sent to an expert or is open for anyone to answer

Ask the Expert Image Gallery

Back-end Gallery

WordPress Ask Expert Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

How many questions can be asked?

There is no limit to the number of questions which can be asked. Each user can submit as many questions as they like.

Can images or files be uploaded with questions?

Yes. Admin can enable this in the plugin setting and set whether or not attachments and images can be added to the question. This also applies to the answer sent by the expert.

Is it possible for me to require payment for asking or answering questions on my website?

Yes. We have included payment support for this plugin for requiring payment for posting or answering questions.

Will this plugin help my SEO?

Absolutely! Each question and related answer create a custom post with a unique URL. This gets indexed by Google. The plugin also supports adding meta descriptions. After using an SEO plugin such as Yoast you can restrict indexing of custom posts.

Can users choose the expert that answers the question?

No. Our Ask the Expert plugin has a shortcode for showing the list of all available categories. User can choose to use this list to decide which category to submit their question to then experts within that category will have the opportunity to answer the question posted.

To learn more about the shortcodes for this plugin and how to use them see this documentation article

Who are the experts?

Experts are any users that are registered to your WordPress site. You assign them as experts in the plugin category settings. Within each category you can set one or more experts. Once defined as an expert the user will be able to view their expert dashboard which is generated by the plugin shortcode.

Still have questions? Send us a message and we will reply within 24 hours.

 

 

WordPress Ask Expert Plugin Online Demo

2015-12-31_14-21-46This demo shows two roles. The Expert and the user. Once logged in – user can post a question which will be sent to the expert. Expert can accept question and answer it.

Go to Live Demo

Version 2.0.3 12th July 2018

  • Feature: In the User Profile, turned the category display (“Expert in categories”) into a multiselect category checkbox.

Version 2.0.2 10th May 2018

  • Fixed an issue with loading the user profile view.
  • Fixed incorrect path in user profile.

Version 2.0.0 22nd Apr 2018

  • Feature: Added a check to see if the category has any expert.
  • Feature: Create option in the back-end “Show users if a category has experts?”
  • Feature: Add a “Experts” Column in the categories table for easier navigation
  • Feature: Change name from “Categories” to “Categories and Experts”
  • Feature: Create option for the admin to let users show a tab “Experts” in the dashboard
  • Feature: Added information to user profile on what categories the user is assigned to as an expert
  • Feature: Let experts choose their category
  • Feature: Let experts create new categories
  • Fix: Fix social login links
  • Feature: Let user send question to specific expert
  • Feature: Add an option to add experts name dropbox once choosing a category in the question posting form.

Version 1.1.5 4th Oct 2017

  • Fixed issue with no reaction in shortcodes after changing page.
  • Fixed CSS issue on the license page.

Version 1.1.4 8th June 2017

  • Updated licensing dashboard.

Version 1.1.3 28th April 2017

  • Updated licensing dashboardCSS Improvments.

Version 1.1.2 27th July 2016

  • Updated licensing dashboard.

Version 1.1.1 5th July 2016

  • Added compatibility to the Anonymous Posting plugin – anonymous questions will be always public.

Version 1.1.0 24th May 2016

  • Added new shortcode to display the categories and its experts: cmaexp-categories

Version 1.0.5 24th May 2016

  • Updated licensing dashboard.
  • FIxed labels

Version 1.0.4 13th May 2016

  • Fixed editing labels.

Version 1.0.3 12th May 2016

  • Fixed editing labels.

Version 1.0.2 11th May 2016

  • Fixed visibility filter for existing questions.

Plugin Release 1.0.0 05th April 2016