Ask the Expert Solution for WordPress by CreativeMinds

Ask the Expert + Answers | Ask the Expert WordPress System

Create a robust Expert Advice Q&A system for WordPress with payment support.
Empower users to post questions and receive answers from experts with a comprehensive system that supports topics, built-in notifications, moderation, expert topics, expert management, and the ability to move questions between experts.

Ask The Expert – WordPress Q&A Plugin

Build a WordPress Q&A forum with an Ask the Expert system. Ask the Expert supports adding multiple experts and assigning them to an unlimited number of Q&A categories.

Each expert can be assigned to more than one category, and each category can host several experts.


Assigning Questions to Experts

Users can post a question, and the first expert to answer is assigned to the question and continues the communication with the user who posted the question.

Each question can be publicly or privately displayed. If set to private, only the expert and the user will be able to view the question and answer.

User can also choose to post a question to a specific expert and not to all experts in a category.

Admin Dashboard Showing Each Question Status
Admin Dashboard Showing Each Question Status

ChatGPT Integration

Example of the Automatic Answer Generated by ChatGPT as an Expert
Example of the Automatic Answer Generated by ChatGPT as an Expert
The plugin supports integration with ChatGPT. It allows users to assign their questions to the ChatGPT expert which will automatically generate an answer.

ChatGPT understands the human language and allows you to give immediate answers to users of your forum.

Enhancing your site with modern technologies will let you engage more people to your platform and make your work easier.


Ask the Expert Q&A Plugin Payment Support

The ask the expert plugin can support payments using the EDD (Easy Digital Downloads) or WooCommerce cart systems which has more than 30 available payment gateways including PayPal, Stripe, 2Checkout, and many more.

Define the cost for posting a question or for answering. Set a different price for each category or also a price for viewing an expert answer.

Requires the payments add-on.

Payments Integration
Payments Integration

Experts Profile and Dashboard

Edit Profile Screen in Expert Dashboard
Edit Profile Screen in Expert Dashboard
Each verified expert can create their own profile with a detailed description about their background.

An Expert can add a picture and also additional contact information.

Use a shortcode to list all available experts by category so users can directly pick the expert they wants to receive answers from


Ask the Expert Dashboard

The Expert dashboard contains all questions awaiting a response, questions which were already answered and gives access to the expert profile.

Expert Dashboard Available Questions
Expert Dashboard Available Questions

User Profile and Dashboard

User Profile Edit Mode
User Profile Edit Mode
The User can create a profile adding their picture and basic contact information.

User Dashboard also allows the user to view the list with all his questions.


Posting Questions

Users can post new questions which will be sent to a list of experts or else placed in the public folder so anyone can answer it.

Users can attach files or images to questions they ask.

Screen Showing New Question Posted by a User
Screen Showing New Question Posted by a User

WordPress Administrator Dashboard

Admin Dashboard - Questions List
Admin Dashboard - Questions List
The WP admin can view all current questions in the system, reassign a question to another expert, make a question public or private and manage all questions.

Reports and Statistics

Use a reports dashboard showing all system activity and additional statistics for each expert. Screen Showing Statistics and expert Reports
Screen Showing Statistics and expert Reports

WordPress Q&A Plugin Bundle

The Ask the Expert Plugin is bundled with CM WordPress Answers Plugin. Together they are the ultimate Q&A plugins to create a comprehensive Q&A forum.


Using the Ask the Expert System for WordPress

  • Post Questions for Experts to Answer – Let real experts answer user questions on your WordPress site
  • Private Questions Support – Lets users ask experts private questions
  • Assigning Questions to First Available Expert– Let experts pick the questions they can answer
  • Expert Supported Categories – Support multiple topics and unlimited experts
  • Expert Directory – Build an index of all available experts by category


Expert Plugin Use Case Example

  • User Community – Build a professional community website powered by user generated content. It is divided to experts who give out answers to users who submit them. You have the power to create a centralized hub platform for giving answers and feedback to your users. Monetize the platform by letting users pay for a subscription and also rewarding your experts. The viral effect of such concept is vast, so don’t waste time, and start your project today.


Ask the Expert Add-on Related Use Cases


Ask the Expert Related Resources


Ask the Expert Prerequisite Plugin

  • CM Answers – Is bundled with Ask the Expert system

Ask the Expert Advise System Features

Please check the user guide to learn more about this plugin.

Questions Management

Categories

Categories

Admin can create multiple categories in order to organize the expert forum by topics.

Question Actions

Question Actions

Admin and experts can manage questions and choose if to make any specific question public or to assign it to an expert. They can also choose to move questions between categories.

Assign Experts

Assign Experts

Admin can assign experts to specific categories, where users will be able to choose needed expert.

Question Status

Question Status

Each question has a status, whether it is public or not, and whether it is assigned to an expert or not.

User Features

Question Visibility

Question Visibility

User can choose if to make his question public (visible to all users) or private (directed to a specific expert).

Choosing Experts

Choosing Experts

User can post a question directly to a specific expert rather then just posing it under the category and wait for any expert which is assigned to this category to answer it.

Choosing Categories

Choosing Categories

Users can choose a specific category under which they post their question. In such case any expert which is assigned to this category can choose if he answer the question and assign it to himself.

Expert Features

Allow experts to resolve questions

Allow experts to resolve questions

Experts can mark any question as resolved.

Allow experts to choose their categories

Allow experts to choose their categories

Experts can choose specific categories where they can answer questions as experts.

Allow experts to create new categories

Allow experts to create new categories

Admin can allow experts to create new categories.

ChatGPT Support

ChatGPT Support

Assign a ChatGPT user as an expert in certain categoris and let it automatically answer users’ questions.

Dashboard Features

Admin: All Questions Index

Admin: All Questions Index

Admin can see a list of all asked questions and their status in the admin dashboard.

Expert: Questions to Experts

Expert: Questions to Experts

Each expert can see a list of questions assigned to him, public questions, or questions in his category which are not assigned to any expert yet.

User: My Questions Index

User: My Questions Index

Each user can see the list of questions asked by him.

Admin / Expert / User: Categories and Experts Index

Admin / Expert / User: Categories and Experts Index

Dashboards of all user types (admin, experts and users) show a list of categories and experts assigned to each.

Admin: Statistics

Admin: Statistics

Admin can see the general statistics including the performance of each expert – how many questions are assigned to them and how many are answered.

Expert / User: Edit Profile

Expert / User: Edit Profile

Experts and users can add their profile information including full bio, picture, contact information and attachments.

User: Ask a Question

User: Ask a Question

The user dashboard includes a form for submitting new questions.

Dashboard Style

Dashboard Style

Admin can customize the colors of the dashboard.

Payment Features

Paid Questions

Paid Questions

Charge users for asking questions (single value for every question).

Paid Unlock

Paid Unlock

Charge users for unlocking access to an expert answer (single value for every answer).

Paid Answers

Paid Answers

Charge users for asking questions (single value for every answer).

Ask the Expert System Plans and Pricing

PLANSAnswers Pro (Essential)Ask the Expert (Advanced)Ask the Expert (Ultimate)
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription $49 $69 $99
Number of Websites / License Activations 135
BASIC FEATURES
Advanced Access Control Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Shortcodes with Ajax Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Customize Permalink Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Multisite Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Logs & Statistics Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
SEO Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
EXPERT FEATURES
Experts Index Not includedIncludedIncluded
Manage Questions Not includedIncludedIncluded
Reassign Questions Not includedIncludedIncluded
Assign Experts Not includedIncludedIncluded
Expert Dashboard Not includedIncludedIncluded
QUESTIONS & ANSWERS FEATURES
File Attachments Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Q&A Comments Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Best Answer Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Edit After Posting Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Private Questions Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Answers & Voting Counts Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Question Categories Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Question Tags Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Category Custom Fields Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Full Text Editor Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
USER FEATURES
Basic Moderation options Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Private Answers Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Reassign Content Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
User Profile Page Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Favorite Question Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
User Posting Meter Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
User Badges Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
APPEARANCE FEATURES
Templates can be Customized Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Mobile Responsive Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Localization Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Make Forum your Homepage Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Widgets Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Sticky Questions Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Forum Disclaimer Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Social Share Widget Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Replace WordPress Comments Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
INTEGRATIONS
ChatGPT Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Social Media Integration Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
BuddyPress Integration Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
GamiPress Integration Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Ultimate Member Integration Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Gravatar Support Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Geolocation Information Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
AdSense Integration Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Integration with CM Expert Directory Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
Integration with Micropayments Included icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin tableIncluded icon from wordpress question and answer plugin table
ADD-ONS FEATURES
Paid Questions Not includedNot includedIncluded
Paid Answers Not includedNot includedIncluded
Paid Unlock Not includedNot includedIncluded
SUPPORT
Product Knowledge Base Included Included Included
Priority email support Included Included Included
Product updates Included Included Included
PLANSAnswers Pro (Essential)Ask the Expert (Advanced)Ask the Expert (Ultimate)
Number of Websites / License Activations 135
Price includes 1 year support/updates. Manual renewal with 40% discount, not a subscription $49 $69 $99

Ask the Expert Image Gallery

Back-end Gallery

WordPress Ask Expert Plugin Frequently Asked Questions

Please check the user guide to learn more about this plugin.

How many questions can be asked?

There is no limit to the number of questions which can be asked. Each user can submit as many questions as they like.

Can images or files be uploaded with questions?

Yes. You can enable this in the plugin setting and set whether or not attachments and images can be added to the question. This also applies to the answer sent by the expert.

Is it possible for me to require payment for asking or answering questions on my website?

Yes. We have included payment support for this plugin for requiring payment for posting or answering questions.

Will this plugin help my SEO?

Absolutely! Each question and related answer create a custom post with a unique URL. This gets indexed by Google. The plugin also supports adding meta descriptions. After using an SEO plugin such as Yoast you can restrict indexing of custom posts.

Can users choose the expert that answers the question?

No. Our Ask the Expert plugin has a shortcode for showing the list of all available categories. User can choose to use this list to decide which category to submit their question to then experts within that category will have the opportunity to answer the question posted.

To learn more about the shortcodes for this plugin and how to use them see this documentation article

Who are the experts?

Any users registered to your WordPress site can be an expert. You assign them as experts in the plugin category settings. Within each category you can set one or more experts. Once defined as an expert the user will be able to view their expert dashboard which is generated by the plugin shortcode.

WordPress Ask Expert Plugin Online Demo

ASK THE EXPERT DEMO

Customer Reviews for the Ask the Expert WordPress Plugin

We Accept All Major Credit Cards
Accepted payment methods include all Credit Cards and PayPal