support Archives - CreativeMinds

Ditsa Keren,

Down to The Basics: How to Install a Magento® Extension

Down to The Basics: How to Install a Magento® Extension

Extensions for Magento® provide a relatively quick and easy way to enhance your online store with new features and abilities that would otherwise need to be coded by a developer.

Luckily, thanks to the hard work of thousands of devoted Magento developers which make up the Magento community, almost any feature you can think of is now available for sale on the Magento Connect marketplace. The only thing left to do is pick the extensions you need and install them onto your site.

Ditsa Keren,

Pricing and Quoting Tips for Freelance WordPress Developers

Pricing and Quoting Tips for Freelance WordPress Developers

One of the most frequently asked questions on WordPress forums and discussion groups is: “how much should I charge for developing a WordPress site?”

Reading through people’s responses, we see that not only there is no definite answer, but it actually takes a lot more than a freelance WordPress developer to answer that question. Pricing and quoting requires seeing the bigger picture, believing in your abilities, and strong negotiation skills.

Ditsa Keren,

How to use Magento Live Chat on Your Online Store

How to use Magento Live Chat on Your Online Store

A Magento live chat extension is one of the smartest business moves for eCommerce stores. It’s true that online shopping makes perusing, comparing, and purchasing products and services infinitely easier for customers.

However, one of the most common complaints about online stores is the lengthy process it takes to get your pressing questions answered – from how to find the perfect product, to specific shipping requests, to how to return an order.

Ditsa Keren,

Lucid Path Magento Modules Now Available Exclusively Through CreativeMinds!

Lucid Path Magento Modules Now Available Exclusively Through CreativeMinds!

The CreativeMinds team is happy to announce a new and exciting partnership with Lucid Path Consulting, a web consulting company that develops superb Magento modules. As of May 2015, all Lucid Path modules for Magento will become available for purchase via the CreativeMinds Magento extensions store.

Furthermore, CreativeMinds will be providing customer support services to users of Lucid Path’s Magento modules: The Sales Rep Commission Manager Modules (Basic, Pro and Deluxe), as well as the Lucid Path Extended Order Status Module.

Ditsa Keren,

New Launch! WordPress Help Desk Plugin by CreativeMinds

New Launch! WordPress Help Desk Plugin by CreativeMinds

The CreativeMinds team has been developing a new and exciting WordPress help desk plugin which is soon to be released, called the CM On-boarding plugin.

This newly launched product allows you to create content which is quickly accessible using a widget from a single page or post, sparing users from the need to navigate and move through different pages on your site.

Ditsa Keren,

How We Handle Feature Requests (And Why Our Customer Support Team Is Truly Awesome)

How We Handle Feature Requests (And Why Our Customer Support Team Is Truly Awesome)

One of the things we’re mostly proud of at CreativeMinds is our superb customer support team, who work around the clock to ensure that our customers are happy.

And indeed, a significant portion of the feedback we receive from users is that apart from providing great products, what really makes us stand out above our competitors is our high responsiveness to customer requests, and for that we get a lot of recognition.