customer service Archives - CreativeMinds

Ditsa Keren,

10 Free SEO and Content Marketing Tools for WordPress That Every Blogger Should Be Using

10 Free SEO and Content Marketing Tools for WordPress That Every Blogger Should Be Using

In recent years we have seen a large number of quality WordPress plugins that help index, edit, optimize, promote, schedule and distribute posts across the web, all aiming to give bloggers and webmaster better control over their online interactions and search presence.

While many of the content marketing tools for WordPress are paid extensions, a few good ones are still available for free. In this article we will go over some of our favorite free SEO & content marketing tools that will make your WordPress site a million times better!

Ditsa Keren,

WordPress Development Rates Around the World

WordPress Development Rates Around the World

If you’re a WordPress developer, you probably hear this question on a regular basis. “It depends” just doesn’t seem to satisfy people’s curiosity these days, so WordPress developers are required to come up with an answer that will give people a general idea.

Ditsa Keren,

Pricing and Quoting Tips for Freelance WordPress Developers

Pricing and Quoting Tips for Freelance WordPress Developers

One of the most frequently asked questions on WordPress forums and discussion groups is: “how much should I charge for developing a WordPress site?”

Reading through people’s responses, we see that not only there is no definite answer, but it actually takes a lot more than a freelance WordPress developer to answer that question. Pricing and quoting requires seeing the bigger picture, believing in your abilities, and strong negotiation skills.

Ditsa Keren,

How to use Magento Live Chat on Your Online Store

How to use Magento Live Chat on Your Online Store

A Magento live chat extension is one of the smartest business moves for eCommerce stores. It’s true that online shopping makes perusing, comparing, and purchasing products and services infinitely easier for customers.

However, one of the most common complaints about online stores is the lengthy process it takes to get your pressing questions answered – from how to find the perfect product, to specific shipping requests, to how to return an order.

Ditsa Keren,

Lucid Path Magento Modules Now Available Exclusively Through CreativeMinds!

Lucid Path Magento Modules Now Available Exclusively Through CreativeMinds!

The CreativeMinds team is happy to announce a new and exciting partnership with Lucid Path Consulting, a web consulting company that develops superb Magento modules. As of May 2015, all Lucid Path modules for Magento will become available for purchase via the CreativeMinds Magento extensions store.

Furthermore, CreativeMinds will be providing customer support services to users of Lucid Path’s Magento modules: The Sales Rep Commission Manager Modules (Basic, Pro and Deluxe), as well as the Lucid Path Extended Order Status Module.

Sam Moog,

Industry specific – 10 Thriving Businesses That Use Magento to Power Their Online Stores

Industry specific – 10 Thriving Businesses That Use Magento to Power Their Online Stores

It’s no surprise that Magento is the fastest growing eCommerce solution. Servicing more than 200,000 businesses worldwide, this robust open-source platform offers flexible, reliable, and scalable online stores for businesses of all sizes, needs, and budgets.

From household brand names to small businesses, across industries from apparel to food to education, companies who are serious about eCommerce business are turning to the Magento platform to power their online stores.

Ditsa Keren,

Get your Online Store Ready for Christmas Sales – A Webmasters Guide

Get your Online Store Ready for Christmas Sales – A Webmasters Guide

Happy times, Christmas sales are coming up!

Though black Friday is behind us, there is still a whole month of sales extravaganza ahead, and coupon codes are flying all over the place. According to a recently published Gallup survey, Americans will spend $781 in average on Christmas gifts this year, which are 600 Billion dollars in total!

Indeed, December is a great time to join the fun and catch some of those crazy shoppers in your net.

Ditsa Keren,

How We Handle Feature Requests (And Why Our Customer Support Team Is Truly Awesome)

How We Handle Feature Requests (And Why Our Customer Support Team Is Truly Awesome)

One of the things we’re mostly proud of at CreativeMinds is our superb customer support team, who work around the clock to ensure that our customers are happy.

And indeed, a significant portion of the feedback we receive from users is that apart from providing great products, what really makes us stand out above our competitors is our high responsiveness to customer requests, and for that we get a lot of recognition.

Ditsa Keren,

What to do When a Magento® Promotional Coupon Isn’t Working

What to do When a Magento® Promotional Coupon Isn’t Working

A couple of months ago I was running a promotional campaign for one of my clients that has a Magento® CE based online store. They started a promotion to get customers back to their store, giving a 15% off coupon to loyal customers who hadn’t shopped for a while in their store.

They asked me to set up a Magento promotional coupon code that can only be used by registered users who belong to the specific customer group (loyal customers), and be able to limit its use to one time only.