Magento Extension Installation Service
Who Benefits The Most
How CreativeMinds Support Works
It’s simple! Once you purchase the service, just send an email to our support team so we can arrange the best way and time to perform the service.
Note that, due to the nature of the service, we might require full FTP and server access.
Why CreativeMinds Support
There are many reasons why you should hire us. Are you not sure or have a question? Get in touch with us!
- Expertise – Our team is formed by Magento specialists. We know what we are doing
- Security – The integrity of your site and data are always the main concern to us
- Priority – Your support tickets will be handled first, ensuring we can work together smoothly
- Communication – Our team is ready to communicate and solve all questions in English
Magento Extension installation Service Questions
I've just purchased the installation service. What do I do? When will the service be performed?
You should have received receipt with your purchase information. Please send an email to firstname.lastname@example.org and we’ll kick-start the project.
As a rule, installations are performed within 48 hours after the date of purchase, and we agree on a date as soon as we get in touch.
It’s unlikely, but this period might be extended if the set up particularly complex. In that case, we will notify you.
Can you install Magento 1 and Magento 2 extensions?
Yes, we can install extensions for both versions.
What is this service? Does it include only installation or also configuration of the extension?
This service covers both installation and configuration of the extension to suit your needs.
Do I need to give CreativeMinds server access?
Yes, that is an integral part of the service. This includes an admin account on your Magento eCommerce and eventually access to server files via FTP.
If you are worried about your main admin account, we can help you setting up an admin account which you can delete in a later moment.
Finally, we are happy to provide you with an overall list of changes we performed so you can keep track of them.
Do you install and configure extensions from other companies?
Magento Extension installation – Terms of Service
- We can’t guarantee troubleshooting conflicts caused by third-party extensions
- Installation projects will be performed within 48 hours
- We will need to access your server (both FTP and Magento Admin) and might need to modify existing settings
- While we take all possible precautions, we can’t be liable for any loss of data. Please backup your site before we start working