Product Questions Extension for Magento® 1 by CreativeMinds

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Product Questions Extension for Magento® 1 by CreativeMinds

The Magento Product Questions extension enables your customers to ask questions directly on your store’s product page.

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The store administrator manages the customers’ questions. Once answered and approved, the question and answer will be visible on the product page.

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Magento Product Questions Extension

The Product Questions Extension for Magento gives customers an easy way to ask questions about any product on your store directly on the product page.

Store Product Page Customers Questions Widget

The question form is shown at the bottom of the product page and allows users to see existing questions which have already been answered and to submit a new question.

Our Magento Customers Questions module gives customers the chance to find more information about a product before purchasing.

Bottom of the product page with the question form and previously answered questions
Bottom of the product page with the question form and previously answered questions

Store Product Page Questions Widget

The CreativeMinds product question extension allows admins to manage customers questions and answers and choose which should be shown on the product page.

Admins can post their answers to new questions, edit existing answers, rephrase questions and delete old or non relevant customer questions.

The admin edits question form
The admin edits question form

Magento Product Questions Extension Email Notifications

Email notifications are sent to the store admin once a new question is submitted and to the customer once their question is answered.

The product question extension adds the necessary functionality to improve your store page with user generated content that comes directly from your target audience.

The extension also provides the store administrator with useful feedback as for what might not be clear with your product description.

Using the Product Pages Questions Extension

  • Add valuable user-generated content to your product pages
  • Add a question form to each product page which allows your customers to easily ask questions
  • Manage questions and answers and decide which will appear on the product page
  • Manage email notifications sent to customers and admin
  • Understand what is unclear about your product pages

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Magento Product Questions Extension Related Resources

Product Questions Extension Features

Please check the user guide to learn more about this extension.

Manage QA – Track and control all questions and answers as Magento admin
Question Form – Show a question form on each product page to let customers ask a question
Filter Content – Show only the questions and the answers which the admin has approved
Edit QA – Edit all questions and answers
Notify Customer – Send an email notification to customers when a question in answered
Notify Admin – Send an email notification to the admin when a new question has been submitted
reCAPTCHA Support – Add a reCAPTCHA check to the question form to avoid spam

Product Questions Extension Image Gallery

Product Questions Extension Frequently Asked Questions

Please check the user guide to learn more about this extension.

Is there any admin moderation on questions before they are visible?

Yes. Product questions need to be answered by the Admin in the admin panel. Here too, the Admin decides whether or not they are appropriate for posting on the site before they actually appear on the front-end.

To learn more about this feature see this Help article.

How are admins notified of new questions?

Admins receive email notifications when a new question has been submitted. The email notifications can be configured through the Extension configuration settings.

To learn more about this feature see this Help article.

Is there any limit to the number of questions?

There are no limits to the number of questions that can be asked or answered.

Can customers ask multiple questions?

Yes. Customers can ask multiple questions.

Is the extension mobile responsive?

Yes. The extension is fully mobile responsive.

Can customers edit or change answers?

No. Once questions have been submitted only the site Administrator is able to edit or change answers.

Product Questions Extension Release Notes

Version 1.0.5 released 10th July 2019

  • Added displaying module version;
  • Changed module according to PHP7.2 requirements;

Version 1.0.2 released 16th Jan 2017

  • Added “Notify Customer” checkbox in the Admin Panel Answer form

Extension First Release 23rd May 2016