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Abandoned Cart Recovery Extension for Magento® 1 by CreativeMinds

The Abandoned Cart Recovery extension allows you to build a Magento® cart recovery strategy with email reminders and optional coupons. This recovers sales from registered users and guest accounts in one-click.

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Admin can track cart recoveries from the admin panel, create custom email notification templates, and schedule alerts with different discount percentages.

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Magento® Abandoned Cart Recovery Extension

The Magento® Abandoned Cart Recovery Extension by CreativeMinds helps you recover abandoned shopping carts by sending the shopper an abandoned cart email containing a link to the customer’s shopping cart and an optional Magento® coupon code giving users an incentive to complete their purchase. Recovering abandoned carts is made easy for shoppers with one-click recovery.

Abandoned cart recovery emails are automated, making it easy for your e-commerce store to send custom cart reminders and recover sales. Admin can also monitor their cart recovery strategy with reporting features.

Abandoned cart reporting tracks how many cart recovery emails resulted in a sale and when emails were sent.

After just minutes from setting up the abandoned cart extension, it will automatically send the abandoned cart emails according to settings defined by the admin.

The abandoned cart extension allows admin to customize a cart recovery strategy. All abandoned cart email alerts, including follow-up alerts, will be sent with predefined delays set by the site admin, who can also define the number of follow-up alerts with a different delay time for each.

Using the CM Abandoned Cart Recovery Extension:

  • Cart Abandonment- Reduce Magento® shopping cart abandonment and increase sales
  • Sales Recovery- Increase customer motivation to recover abandon carts
  • Cart Recovery Strategy- Manage and track abandoned cart recovery strategy
  • Abandoned Cart Emails- Create custom abandoned cart reminder emails that will be sent automatically when abandoned cart is detected
  • Coupon Incentive- Entice customers with discount coupons
  • Custom Coupons- Generate coupon codes exclusive to the specific shopping cart
  • Schedule Abandoned Cart Alerts- Schedule a series of alerts with a growing discount percentage
  • Customize Abandoned Cart Emails- Customize email templates with many variables to personalize the abandoned cart email sent to customer

Cart Recovery Extension Related Resources

Cart Recovery Extension Related Extensions

Custom Coupon Code Error Messages
Easily create custom error messages that explain why coupons could not be applied to the cart.
Product Review Coupon Incentive
Encourages customers to submit their product reviews in exchange for a coupon.
Gift Card
The Gift card extension for Magento® lets you create gift certificates and increase your store sales easily
Multiple Wishlist
Customer can create and manage multiple wishlists. Product can be added in bulk to cart. Admin can manage customers wishlists.

Abandoned Cart Extension Features

Sales Recovery extension for Magento

Please check the user guide to learn more about this extension.

  • Abandoned Cart Reminders – Send abandoned cart email reminders
  • Automatic Abandoned Cart Emails – Abandoned cart emails will be sent automatically when abandoned cart is detected based on your settings
  • Registered Users & Guests – Cart recovery works for both logged-in users and guest accounts
  • User Session – Once users click on the link sent to them the cart will be recovered and they will be redirected to the shopping cart page.
  • Optional Coupon Codes – Include coupons with defined discount percentage in abandoned cart email messages
  • Custom Coupons – Generate coupon codes exclusive to the specific shopping cart
  • Coupon Expiration – Customize coupon expiration date
  • Multiple Cart Alerts – Admin can define how many follow-up abandoned cart alerts are sent
  • Increasing Discount – Admin can send alerts with increasing discounts over time
  • HTML Templates – Each alert has it’s own email template that supports HTML
  • One-Click Abandoned Cart Recovery – Customers can easily recover abandoned carts with one click
  • Abandoned Cart Tracking – Track reminders and recovered carts
  • Email Reminder Shortcodes – Email alerts can be customized with a long list of shortcode parameters
  • Manage Abandoned Cart Reminders – Enables admin to create/edit/delete reminders

Abandoned Cart Email Template Shortcodes

You can use any of the existing shortcode parameters inside the abandoned cart email templates sent to the customer during cart recovery proccess.

Shortcodes Used per User Session

  • created_at – Date of quote creation
  • items_count – Number of all purchased items
  • items_qty – Qty of purchased items
  • store_to_base_rate – Store Base rate
  • store_to_quote_rate – Store quote rate
  • base_currency_code – Base currency code
  • store_currency_code – Store currency code
  • quote_currency_code – Currency used in quote
  • grand_total – Quote grand total
  • base_grand_total – Quote grand total in default store currency
  • checkout_method – Method of the checkout – null if customer didn’t started the checkout
  • customer_email – Customer email
  • customer_prefix – Customer prefix (eg. Mr)
  • customer_firstname – Customr first name
  • customer_middlename – Customer middle name
  • customer_lastname- Customer last name
  • customer_suffix – Customer suffix
  • customer_dob – Customer date of birth
  • customer_note – Customer note
  • applied_rule_ids – Applied rule id of coupon used in cart
  • coupon_code – Coupon code with is generated for customer to encourage customer to get back and finish checkout
  • global_currency_code – Global currency of store
  • base_to_global_rate – Base rate currency
  • base_to_quote_rate – Base rate of quote
  • customer_gender – Customer gender
  • subtotal – Subtotal of the quote
  • base_subtotal Subtotal in base currency of store
  • subtotal_with_discount – Subtotal with applied discount
  • base_subtotal_with_discount – Subtotal with applied discount in store base currency

Shortcodes used per Item in Cart

To loop products in the email, insert in tags {product_loop}{/product_loop} template for one products:

  • name – Product name
  • image – Product image
  • qty – Product qty
  • price – Product price
  • sku – Product SKU

To use shortcode, place them in {}, eg. {customer_firstname}

Sales Recovery Extension Image Gallery

Abandoned Cart Recovery Frequently Asked Questions

Please check the user guide to learn more about this extension.

Can the extension send multiple abandoned cart emails to the same user?

Yes. You can schedule a series of as many email reminders as you need over whatever period of time you choose.

Is the Admin alerted if the customer has completed the checkout from the reminder email?

Yes. The administrator will be notified of checkouts from reminder emails in the admin panel of the website. Go to ‘Sales Recovery’ –> ‘Sent Notifications’.

How many incentives can be applied to the same abandoned cart?

Only one. We are wary of creating an extension that might be used for spamming customers. The abandoned cart email can contain a shortcode that will generate a coupon code for the customer if they return to their cart to complete the checkout.

Can the admin customize the email reminder for the abandoned cart?

Yes. The email reminder that is sent to the customer is totally customizable.

To learn more about this feature see this Help article.

Can customers recover their carts without logging in?

Yes. Customers can recover their carts by simply following the link provided in the reminder email.

How does the extension recognize a customer's Email address if they haven't completed their purchase?

Email addresses are normally provided by the customer during the checkout process. Alternatively, if the customer was logged in to an existing account during their visit, their email is saved automatically.

How will I know if an abandoned cart has been recovered?

The extension come with a built in tracking tool that lets you know exactly which carts have been abandoned, how many alerts have been sent, date of recovery and what coupons have been offered to the customer. This information is displayed in a list and can be filtered with a number of parameters.

To learn more about this feature see this Help article.

Still have questions? Send us a message and we will reply within 24 hours.



Extension version 1.0.9 30rd Sep 2018

  • Fixed few errors

Extension version 1.0.8 23rd March 2017

  • fixed inserting variables and widgets in email templates

Extension version 1.0.7 14th Sep 2016

  • Fixed generating new shopping cart rule with fixed price
  • Added info about recovery link in email template
  • Fixed fetching quotes to fetch quotes with more than one product

Extension version 1.0.6 15th April 2016

  • Fixed the collection filter to send mails only for abandoned carts (attribute is_active = 1), before mails was sent for all carts.

Extension version 1.0.5 15th August 2015

  • Fixed bug in package

Extension version 1.0.4 18th November 2014

  • Fixed a security issue

Extension version 1.0.3 11th November 2014

  • removed var_dumps
  • fixed timestamp