Fancy FAQ Extension for Magento® 2 by CreativeMinds

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Fancy FAQ Extension for Magento® 2 by CreativeMinds

Fancy FAQ Extension for Magento® 2 by CreativeMinds video placeholder

Create a responsive FAQ page with question categories and subcategories. Customers can easily search the FAQ page with an autocomplete search bar to find exactly what they’re looking for.

Best Product FAQ Magento Extension

Having a Magento FAQ page is essential for any eCommerce store.

It’s common for customers to have questions about your products. Answering these same questions over and over can be time consuming and repetitive for customer service teams.

Creating a customized FAQ page containing all frequently asked questions in one place, using our Magento FAQ extension, is the ideal way to eliminate this frustration.

Magento FAQ Module: Search Autocomplete Function

This Magento FAQ module saves customer service teams time by displaying a customized FAQ page organized with categories and sub-categories, an autocomplete search box, and responsive design.
Magento product FAQ autocomplete function. Start typing the initial sentence and the autocomplete will show all relevant questions already in the FAQ database.
Magento product FAQ autocomplete function. Start typing the initial sentence and the autocomplete will show all relevant questions already in the FAQ database.

Adding and Editing FAQ Questions to Magento FAQ Page

With the Magento 2 FAQ Extension, admin are able to easily create a simple FAQ page or simple FAQ layout, manage questions and answers in the admin panel and set up categories for their Magento FAQ page.

Admin can choose which question categories to show first in order to highlight featured FAQ categories.

These helpful admin features makes our extension one of the best FAQ extensions for Magento.

Showing the Edit FAQ Question page from the admin dashboard.
Showing the Edit FAQ Question page from the admin dashboard.

Using the Magento 2 FAQ Extension:

  • Customizable FAQ Page – Create a sleek, customized Magento FAQ page with responsive design.
  • Easily Manage Magento FAQ Page – Manage questions, answers, and categories from the Magento FAQ admin panel.
  • Search FAQ – Allow users to search questions and answers in an auto-complete search box with our Magento FAQ module.
  • Reduce Customer Support Load – Customers can find answers to FAQ and product questions without contacting customer service.
  • FAQ Knowledgebase Extension – Creates a self-service Magento 2 knowledge base, available 24/7.
  • FAQ Categories – Group questions and answers into categories and sub-categories for easy navigation.
  • Responsive FAQ Extension – Fully responsive and beautiful design.

Magento 2 FAQ Extension – Related Resources

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Fancy FAQs Extension Features

Please check the user guide to learn more about this extension.

Magento FAQ Page – This advanced Magento 2 FAQ extension lets you create a separate FAQ page or FAQ Magento section in your Magento store.
Manage FAQ – Easily manage your Magento FAQ page. The FAQ grid makes it easy to manage questions, answers, and categories from the Magento admin panel.
Easily Search Product Questions and Answers – The search bar ensures customers can easily find the answers they’re looking for.
Auto-Complete Search – Customers can start typing the initial sentence and autocomplete will show all relevant questions stored in your Magento 2 knowledge base.
Organize Magento FAQ Page – Create FAQ topics & group questions and answers into categories.
FAQ Navigation Menu – Show all question categories and sub-categories or featured ones.
Hierarchical Categories – This adjustable FAQ Magento module allows you to change the position and layout of FAQ categories.
Responsive FAQ – Fully responsive, beautiful design for your Magento FAQ page.
Sub-Categories – You can create a question and answer sub-categories under a parent category for relevant FAQs.
Easy Setup – Our Magento 2 FAQ extension is easy to set up. After downloading the Magento FAQ module, the FAQ page link shows in your website footer.
Knowledge Base – Creates a Magento 2 knowledge base that customers can always access.
Quick Answers – Streamlined functionality helps customers find FAQ and product questions quickly and easily.
Time-Saving – Our Magento FAQ module saves precious time for both admin and customers.
Edit & Update – Edit and update any part of the Magento FAQ page, anytime.
Delete Question – Easily delete a single question, or entire FAQ groups from your Magento 2 knowledge base.

Fancy FAQ Extension Image Gallery

Magento® FAQ Extension Frequently Asked Questions

Please check the user guide to learn more about this extension.

Is the extension mobile responsive?

Yes the extension is fully mobile responsive.

Does the extension have auto-complete search?

Yes. The search box has a built in auto-complete function.

How many categories can I add to my FAQ page?

There is no upper limit to the number of categories that can be added to the Magento FAQ page. Although it wouldn’t make a lot of sense to add many categories for the sake of keeping your FAQ section neat, you can add as many as you need.

To learn more about this feature see this Help article.

I will need to show and hide certain questions depending on the season or time of year, can I do this without having to recreate questions from Scratch?

Yes. Assign questions to a category. For example – “Christmas tour questions” – then set the category to be visible when you need it to appear on your FAQ or not visible when it is not relevant for customers.

To learn more about this feature see this Help article.

Is there any limit to the number of questions that can be asked or answered through the Fancy FAQ extension?

No. The extension will handle as many FAQ questions and answers as you can throw at it.

To learn more about this feature see this Help article.

How Can Questions and answers be Searched?

From the Admin Panel Questions can be searched through the Questions View in the Magento FAQ section. Answers can be viewed by opening the detailed view of the question.

From the Front-end customers can search questions and answers using the Searchbox on the FAQ page.

How many Subcategories can be added to the FAQ?

The Admin is free to add as many Child / Sub-categories as they need. You can also add sub-sub categories and so on to make the FAQ as complex as it needs to be.

To learn more about this feature see this Help article.

Customer Reviews for the Fancy FAQ Extension

Flexible FAQ Extension Release Notes

Version 1.0.2 24th May 2019

  • feat: Store view field added for the load categories and question as per store selected.
  • feat: Updated composer.json for support php 7.1.0 and 7.2.0
  • fix: category form validation
  • fix: question form validation
  • fix: styling changes
  • fix: some code fix
  • fix: configuration tab changed.
  • fix: cminds logo added in admin side
  • fix: css and js folder structure change as per the Magento folders

Version 1.0.1 19th June 2017

  • Fixed compilation issues

Extension First Release 20th September 2015