Best Product FAQ Magento Extension
Having a Magento FAQ page is essential for any eCommerce store.
It’s common for customers to have questions about your products. Answering these same questions over and over can be time consuming and repetitive for customer service teams.
Creating a customized FAQ page containing all frequently asked questions in one place, using our Magento FAQ extension, is the ideal way to eliminate this frustration.
Magento FAQ Module: Search Autocomplete Function
| This Magento FAQ module saves customer service teams time by displaying a customized FAQ page organized with categories and sub-categories, an autocomplete search box, and responsive design. |
Magento product FAQ autocomplete function. Start typing the initial sentence and the autocomplete will show all relevant questions already in the FAQ database. |
Adding and Editing FAQ Questions to Magento FAQ Page
Showing the Edit FAQ Question page from the admin dashboard. |
With the Magento 2 FAQ Extension, admin are able to easily create a simple FAQ page or simple FAQ layout, manage questions and answers in the admin panel and set up categories for their Magento FAQ page. Admin can choose which question categories to show first in order to highlight featured FAQ categories. These helpful admin features makes our extension one of the best FAQ extensions for Magento. |
Using the Magento 2 FAQ Extension:
- Customizable FAQ Page – Create a sleek, customized Magento FAQ page with responsive design.
- Easily Manage Magento FAQ Page – Manage questions, answers, and categories from the Magento FAQ admin panel.
- Search FAQ – Allow users to search questions and answers in an auto-complete search box with our Magento FAQ module.
- Reduce Customer Support Load – Customers can find answers to FAQ and product questions without contacting customer service.
- FAQ Knowledgebase Extension – Creates a self-service Magento 2 knowledge base, available 24/7.
- FAQ Categories – Group questions and answers into categories and sub-categories for easy navigation.
- Responsive FAQ Extension – Fully responsive and beautiful design.
Magento 2 FAQ Extension – Related Resources
Related Blog Posts
Fancy FAQ Extension Image Gallery
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- Configuration in Admin Panel
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- Manage Questions Categories in Admin Panel
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- Category Form in Admin Panel
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- Manage Q&A in Admin Panel
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- Frequently Asked Q&A Form in Admin Panel
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- Faq link in footer
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- Faq Page
Magento® FAQ Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
Is the extension mobile responsive?
Yes the extension is fully mobile responsive.
Does the extension have auto-complete search?
Yes. The search box has a built in auto-complete function.
How many categories can I add to my FAQ page?
There is no upper limit to the number of categories that can be added to the Magento FAQ page. Although it wouldn’t make a lot of sense to add many categories for the sake of keeping your FAQ section neat, you can add as many as you need.
To learn more about this feature see this Help article.
I will need to show and hide certain questions depending on the season or time of year, can I do this without having to recreate questions from Scratch?
Yes. Assign questions to a category. For example – “Christmas tour questions” – then set the category to be visible when you need it to appear on your FAQ or not visible when it is not relevant for customers.
To learn more about this feature see this Help article.
Is there any limit to the number of questions that can be asked or answered through the Fancy FAQ extension?
No. The extension will handle as many FAQ questions and answers as you can throw at it.
To learn more about this feature see this Help article.
How Can Questions and answers be Searched?
From the Admin Panel Questions can be searched through the Questions View in the Magento FAQ section. Answers can be viewed by opening the detailed view of the question.
From the Front-end customers can search questions and answers using the Searchbox on the FAQ page.
How many Subcategories can be added to the FAQ?
The Admin is free to add as many Child / Sub-categories as they need. You can also add sub-sub categories and so on to make the FAQ as complex as it needs to be.
To learn more about this feature see this Help article.