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Best FAQ Extension for Magento® 1 by CreativeMinds

Our Magento FAQ extension creates a sleek, responsive FAQ page with question categories and subcategories .

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Customers can easily search the FAQ page with an autocomplete search bar to quickly find exactly what they’re looking for.

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The Best FAQ Extension for Magento® 1.X

On any eCommerce site, it’s common for customers to have questions before buying a product or after purchasing.

Answering the same questions over and over can be frustrating and time consuming for customer service teams. Fancy FAQ serves to combat those frustrations.

Customized FAQ Page

Create a customized FAQ page with all your frequently asked questions using the Magento Questions and Answers extension. FAQ pages can be updated continuously to address your customers' questions and concerns.
The customized FAQ page
The customized FAQ page

FAQ Autocomplete Search Module

This Magento FAQ module allows admins to save customer service time by displaying customized FAQs on an organized page with categories and sub-categories, an autocomplete search box and responsive design.
The autocomplete functionality.
The autocomplete functionality.

Adding and Editing FAQ Questions

With the Magento FAQ Extension, admin are able to easily create a simple FAQ page or simple FAQ layout, manage questions and answers in the admin panel and set up categories for their FAQ page.

The Admin can choose which question categories to show first in order to highlight featured categories

The Edit FAQ Question page from the admin dashboard
The Edit FAQ Question page from the admin dashboard

Using the Magento® FAQ Extension:

  • Customized FAQ Page – Create a sleek and customized FAQ responsive page in your Magento ecommerce store.
  • Easily manage your FAQ Page – Manage questions, answers and categories from the Magento® admin panel
  • Search FAQ – This is ideal extension which allows users to search questions and answers in an auto-complete search box.
  • Reduce Customer Support Load – Customers can find answers to Magento product FAQ without contacting customer service
  • FAQ Knowledgebase Extension – Creates a self-service knowledge base available 24/7
  • FAQ Categories – Group questions and answers into categories and sub-categories
  • Responsive FAQ Extension – Fully responsive and beautiful design

Magento FAQ Extension Related Resources

Magento FAQ Module Related Extensions

M1 Social Login Popup
Allow customers to login and register through social media accounts on Facebook or Google. The popup login box feature quickens checkout and lets customers log in while continuing to browse. [ Video
M1 Custom Menu
Create advanced navigation menus on your online store CMS pages to provide a better customer experience. Admin can easily add, edit, or remove menus on CMS pages and add different navigation menus to different pages. [ Video
M1 Product Questions
The Product Questions extension for Magento enables your visitors to ask a question directly on the product page. The store administrator reviews the question and can answer and approve it so it will appear on the product page. [ Video
M1 Free Sample Product
Offer customers to select sample products for free. Customer can choose several free samples as defined by admin based on the order total and rule settings [ Video

Magento FAQs Module Features

Please check the user guide to learn more about this extension.

  • FAQ Page – This advanced FAQ extension lets you create a separate FAQ page or FAQ Magento section in your Magento store.
  • Manage FAQ – FAQ grid makes it easy to manage questions, answers and categories from Magento® admin panel with this FAQ manager extension.
  • Search Questions – Search bar ensures customers can easily find questions they’re looking for.
  • Auto-Complete Search – Customers can start typing the initial sentence and autocomplete will show all relevant questions stored in the FAQ database.
  • Organize FAQ Page – Create FAQ topics and group questions and answers into categories and subcategories.
  • FAQ Navigation Menu – Show all question categories and subcategories or featured ones.
  • Hierarchical Categories – This adjustable FAQ Magento extension allows you to change position of FAQ categories layout.
  • Responsive FAQ – Fully responsive and beautiful design.
  • Subcategories – You can create a question and answer sub-categories under a parent category for the relevant FAQs.
  • Easy Setup – This easy FAQ magento extension is easy to setup. After downloading the faq module, the FAQ page link shows in ecommerce site footer.
  • Knowledge Base – Creates an FAQ Magento knowledge base customers can always access.
  • Quick Answers – Helps to find FAQ item or faq and product questions quick and easy.
  • Time-Saving – FAQ Magento module saves precious admins’ and customers’ time.
  • Edit & Update – You can edit any FAQ content and update FAQs or FAQ title on any FAQ section page.
  • Delete Question – You can delete a single question, or FAQ groups from FAQ list view or faq listing layout.

Compare CM Fancy FAQ to other Magento Frequently Asked Questions Extensions

Magento® FAQ Extension Demo Request

Magento Extensions Demo Access

 

 

Magento® FAQ Extension Image Gallery

Magento® FAQ Extension Frequently Asked Questions

Please check the user guide to learn more about this extension.

Is the extension mobile responsive?

Yes the extension is fully mobile responsive.

Check it out for yourself by Clicking here.

Does the extension have auto-complete search?

Yes. The search box has a built in auto-complete function.

How many categories can be added to the Magento FAQ page?

There are no limits to the number of categories that can be added to the Magento FAQ page.

To learn more about managing categories see this Help article.

Is there a limited amount of questions or answers?

There are no limits to the number of questions that can be asked or answers that can be given.

Read more about managing FAQ questions and answers by Clicking here.

How can questions and answers be searched?

A search box is automatically generated for the Magento FAQ section by the Fancy FAQ extension.

How many sub-categories can be created?

The Administrator can add as many subcategories as he or she decides are necessary.

To learn more about this feature see this Help article.

Still have questions? Send us a message and we will reply within 24 hours.

 

 

Flexible FAQ Magento Extension Frequently Asked Questions

Version 1.0.4 from 8th May 2018

  • Fixed issue in module configuration

Version 1.0.3 from 5th April 2018

  • Bug fix: support for Magento version 1.9.3.6

Version 1.0.2 from 1st Oct 2017

  • Code minor refactoring according to Magento Marketplace Report

Version 1.0.1 from 19th May 2017

  • Integrated licensing package
  • Changed extension scope name
  • Fixed deleting single question from list view

Extension First Release 20th September 2015