The Best FAQ Extension for Magento 1
On any eCommerce site, it’s common for customers to have questions before buying a product or after purchasing.
Answering the same questions over and over can be frustrating and time consuming for customer service teams. Fancy FAQ serves to combat those frustrations.
Customized FAQ Page
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Create a customized FAQ page with all your frequently asked questions using the Magento Questions and Answers extension. FAQ pages can be updated continuously to address your customers' questions and concerns. |
The customized FAQ page |
FAQ Autocomplete Search Module
The autocomplete functionality. | This Magento FAQ module allows admins to save customer service time by displaying customized FAQs on an organized page with categories and sub-categories, an autocomplete search box and responsive design. |
Adding and Editing FAQ Questions
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With the Magento FAQ Extension, admin are able to easily create a simple FAQ page, manage questions and answers in the admin panel and set up categories for their FAQ page. The Admin can choose which question categories to show first in order to highlight featured categories |
The Edit FAQ Question page from the admin dashboard |
Using the Magento FAQ Extension
- Customized FAQ Page – Create a sleek and customized FAQ page in your Magento ecommerce store
- Easily manage your FAQ Page – Manage questions, answers and categories from the Magento admin panel
- Search FAQ – Search questions and answers in an auto-complete search box
- Reduce Customer Support Load – Customers can find answers to product FAQ without contacting customer service
- FAQ Knowledgebase Extension – Creates a self-service knowledge base available 24/7
- FAQ Categories – Group questions and answers into categories and sub-categories
- Responsive FAQ Extension – Fully responsive and beautiful design
Magento FAQ Extension Related Resources
Magento FAQ Extension Image Gallery
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- Categories view on Admin Dashboard
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- Category Editor – Admin Dashboard
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- Editing submitted question, details or answer – Admin Dashboard
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- FAQ Menu item added to Admin Dashboard
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- Search Autocomplete feature
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- Editing Question, details or question answer from Admin Panel
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- Full FAQ page with categories, questions and answers
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- Questions View – Admin Panel
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- FAQ Category view Front-End
Magento FAQ Extension Frequently Asked Questions
Please check the user guide to learn more about this extension.
Is the extension mobile responsive?
Yes the extension is fully mobile responsive.
Does the extension have auto-complete search?
Yes. The search box has a built in auto-complete function.
How many categories can be added to the FAQ page?
There are no limits to the number of categories that can be added to the FAQ page.
To learn more about managing categories see this Help article.
Is there a limited amount of questions or answers?
There are no limits to the number of questions that can be asked or answers that can be given.
Read more about managing FAQ questions and answers by Clicking here.
How can questions and answers be searched?
A search box is automatically generated for the FAQ section by the Fancy FAQ extension.
How many sub-categories can be created?
The Administrator can add as many subcategories as he or she decides are necessary.
To learn more about this feature see this Help article.