Extensions Premium Support for Magento®

Customers who have purchased the premium edition of one or more of our Magento®
extensions are entitled for Premium support!

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Support Tickets
System


Opening a support tickets with our customer support team.

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Knowledge Base


Access to our extended
knowledge base
.

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Technical Support


Technical assistance from certified Magento® developers.

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Speedy Response


Response to all your inquiries within 48 hours, during business hours.

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Updates
for 365 Days


Full year of bug fixed and new features release.

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Customer
Dashboard


Access to the customer dashboard in which you can find your purchase history, download the latest release of your extension, track support tickets and enjoy special sale prices on new and existing Magento® extensions and products.

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Lifetime Usage


The license includes 1 year of free support and updates, after which time you can continue using the extension indefinitely. To continue availing of support and updates you need to extend the license. Extending costs 35% less than the product price per year.

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