Extensions Premium Support for Magento®
Customers who have purchased the premium edition of one or more of our Magento®
extensions are entitled for Premium support!
Support Tickets
System
Opening a support tickets with our customer support team.
Knowledge Base
Access to our extended
knowledge base.
Technical Support
Technical assistance from certified Magento® developers.
Speedy Response
Response to all your inquiries within 48 hours, during business hours.
Updates
for 365 Days
Full year of bug fixed and new features release.
Customer
Dashboard
Access to the customer dashboard in which you can find your purchase history, download the latest release of your extension, track support tickets and enjoy special sale prices on new and existing Magento® extensions and products.
Lifetime Usage
The license includes 1 year of free support and updates, after which time you can continue using the extension indefinitely. To continue availing of support and updates you need to extend the license. Extending costs 35% less than the product price per year.
