For the new and updated version of the user guide please visit http://answers.cminds.com/cm-answers-user-guide/
Initial Plugin Installation
Installing the CM Answers plugin is as easy to install as any other WP plugin. If you are unfamiliar with plugin installation, you can use this step-by-step guide.
How the CM Answers Plugin Works
CM Answers provides a powerful but yet simple Questions and Answers forum just like StackOverflow . CM Answers enables you to ask questions and receive several answers per each question. Users can rate answers by voting and which then can be ordered according to either quantity of votes or date published. CM Answers has many more features and customizable options, for more information on additional features read this user guide.
Updating the Free Version of CM Answers or Upgrading to the Pro Version
If you are reinstalling the CM Answers plugin, don’t worry about the plugin writing over your previous data (previous Question & Answers Posted), they will not be erased and you can safely update the plugin version or upgrade to the Pro version without losing any of your existing Data. When upgrading to Pro, please remember to first deactivate the regular version before activating the Pro version, since they overlap each other and can not work together. simultaneously.
Setting up Permalinks
Your CM Answers Page (All Questions List)
Your CM Answers page will be ready to use once plugin is installed successfully on http://your-site-domain/answers page. In some cases, for example, when your permalinks are setup according to a custom structure configuration, the CM Answers path may be different and require further customization. Find the correct path in the plugin settings.
Setting Up User Permissions
CM Answers supports only submissions of Questions or Answers from registered WP users, regardless of their WP user’s role or user capabilities. This means that every registered user must be logged in to be able to post a question or add answers to your assigned webpage.
Anonymous Users’ Comments
CM Answers does not support anonymous user submissions of either questions or answers. In addition to the free version, the CM Answers Pro plugin supports users that login with Facebook, LinkedIn or Google+ profiles which allows them to post their questions and answers easily after they authenticate their social media profile with CM Answers.
Changing User Roles, Permissions and Capabilities
Once installed, CM Answers allows you to manually change the access permission. You can specify who is allowed to directly submit a question to the forum or submit an answer, by editing the CM Answer Theme files. For example, to allow only users who are editors to post questions or answers you need to do the following – In the theme, under /answer, you will need to edit two files: index.phtml and single.phtml. Replace the following code:
if (is_user_logged_in()): for instance with
if ((is_user_logged_in()) && current_user_can('edit_posts')): For more Capabilities options look here
User Profile Page – (Pro Version Only)
In Pro version, clicking on the user who submitted the question or the answer will open a new page on a new tab that will contain additional information of a given user’s profile. Profile information includes all questions and answers submitted by user and shows their Gravatar icon linked to their Gravatar profile (if one exists). If a user is registered using his social profile, a link to his social profile will also appear.
User Rating of Comments – (Pro Version Only)
User Gravatars with Social Media Login – (Pro Version Only)
The Pro plugin supports Gravatar icons which shows their Gravatar beside their poster’s name (for both submitted Questions and Answers). To enable this feature, first define their parameters in the plug-in settings. When user had no image defined as their Gravatar, the mystery man icon will appear
Managing User Comment Ratings
In the plug-in settings, you can define whether or not the rating system is enabled for answers, and further, CM Answers also lets you choose whether or not you would also like to include negative ratings.
Managing User Votes for Answers
How to Change your CM Answers Theme
CM Answers allows you to change your theme while continuing to upgrade versions of the plugin. To do this you need to have some basic HTML/PHP knowledge in manipulating template files. First, create a sub-directory named “CMA” in your current template directory. Inside this sub-folder you can place your file structure similar to the one that is inside “cm-answers/views/frontend/”. Once CM Answers finds your CMA sub-directory inside your template directory, it will be given priority over other files stored in the plugin directory under “cm-answers/views/frontend/”. If you would like to change the look & feel of the plugin or want to incorporate it into your custom theme, start by editing one of the following files: index.phtml (for Questions) or single.phtml (for Answers). Both can files can be found inside the “CMA/answer” folder.
Controlling the Widget Area Maximum Width
In the plugin settings you can define widget area max width. This will prevent cases where widget and questions area do not fit together In Pro version while using shortcode CM Answers display questions and Answers using Ajax and fit the Questions interface into your current theme.
Ajax Plugin Support – (Pro Version Only)
In the Pro version of the plugin, CM Answers uses a shortcode to display Questions and Answers by using Ajax forms plugin to fit the Questions interface into your current theme.
Using Category Shortcodes – (Pro Version Only)
In Pro version, use the category shortcode in order for the CM Answers plugin to insert a Questions interface into your current theme.
Setting Notifications for CM Answers Administrators
Inside the plugin settings, there is a section that deals exclusively with handling notifications. CM Answers allows a CM Answers Admin or Moderator to receive a notification every time a new question is posted. This setting allows you to define the email address the CM Answers admin (the one to receive notifications for new questions posted) , the title of the Email sent, and the structure of the email. Inside the structure of the email you can use several shortcodes that can be then applied only within the content of the email.
Permission Setting Notifications for Users
Users that post content to CM Answers will receive notifications in the following custom controlled cases
- If they are the creator of the question and have checked the “Notify me of follow” when submitting the question
- If they are someone who has submitted an answer to a question and have checked the “Notify me of follow” once submitting their answer.
If you would like to control the structure and the kinds of notification messages that users receive, CM Answers enables admins to change these features in the following section that is found in the plugin settings dashboard. Here are several examples of shortcodes that can occur within an email message’s content
Controlling the Types of Users who Comment and Ask Questions
For more information about how to define which users can use the CM Answers plugin, please refer to the user section of the guide.
Auto Approval of User’s Questions
In the plugin settings dashboard you will find a check-box feature that allow the admin to define whether or not all questions are to be auto-approved or whether they will require admin approval before showing up in the questions list. Questions are not auto-approved by default, the Admin / Editor can moderate them by going into the Questions section in the CM Answers admin control panel. Questions that are waiting for administrator moderation will appear beside the question with a pending status alert. Admin can edit any question and either approve or delete them.
Auto Approve Answers
In the plugin settings there is check-box feature that enables administrators to define whether or not all Answers are to be auto-approved or whether or not they need further approval before showing up on the Answers list. When Answers are set to not be auto-approved, Admin / Editor has to moderate them by going into the Answers section in the CM Answers admin area. Answers that are waiting for moderation will appear in yellow, once the cursor hovers over the link, an approve button will appear. All answers use the WP built-in Comments mechanism, so if you are using this feature in another plugin or if your WordPress is already set for leaving WP Comments on posts, they will appear together with all the other comments that have been submitted.
Auto-Approving Questions and Answers from Specific Users – (Pro Version Only)
In the CM Answers Pro plugin version, you can define which users are allowed to automatically post questions or answers to CM Answers without moderation, even when the moderation option is turned on. This feature also works with users that login with social media, once authenticated, they are defined as WP users.
User Dashboard Login – (Pro Version Only)
In the CM Answers Pro version, the plugin has additional metrics for “My Questions” and “My Answers” profile views according to each user made anywhere within the site. This enhancement is done by using shortcodes within cma-my-questions and cma-my-answers.
Question List Management – (Pro Version Only)
In the Pro version of the CM Answers plugin, administrators can generate questions lists by using shortcodes within
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- limit – number of questions to display (default: 5)
- author – ID of the question author (default: empty)
- cat – slug of category (categories separate by commas) (default: empty)
- sort – one of following: newest, hottest, views, votes (default: newest)
- form – add “question form” below list (default: 0)
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Categories Management – (Pro Version Only)
In Pro plugin you cac show define categories and insert a shortcode containing all categories question into a page in your template’s theme. To define and manage categories, you first need to add them in the CM Answers admin menu. You can have as many categories as you wish In the main answers page, once your categories are defined, you can search answers according to a specific category using the dropbox To use category shortcode inside page you can for example use this shortcode to display 2 las questions from category names “first”
Social Media Login – (Pro Version Only)
Facebook Login – (Pro Version Only)
Once you allow Facebook users to authenticate their login with the CM Answers plugin, they will be able to submit Questions or Answers to the CM Answers. This setting can be customized to specifically allow FaceBook authentication within the plugin settings panel. If this setting is left empty, the FB option will not appear. To register your site with FaceBook, the admin must do the following steps:
- Create Facebook application at https://developers.facebook.com/apps/
- Remember to enter App Domains (your-domain)
- “Website with Facebook Login” must be checked, but for “Site URL”, you can enter any landing URL
Google+ User Login – (Pro Version Only)
Once Google+ users are allowed to authenticate the credentials with CM Answers, they will be able to submit Questions and Answers to the CM Answers discussion forum. This setting specifically allows Google+ users to be authenticate with their Google ID from the plugin settings control panel. If the field is left empty, the G+ logo and option will not appear. To register your site with Google+ and allow for G+ authentication with the plugin, do the following steps:
- Choose a web application for your application type
- Make sure that the redirect URL is set to actual OAuth 2.0 callback URL: http://your-domain.com/auth/google/oauth2callback
LinkedIn Login – (Pro Version Only)
Once you allow LinkedIn users to authenticate their credentials with CM Answers, only then they will be able to submit Questions and Answers to the CM Answers forum. Setting to specifically allow LinkedIn user authentication can be found in the plugin settings panel. If this option is left empty, the Ln icon and login option will not appear. To register your site with LinkedIn and allow LinkedIn user authentication, do the following steps:
Using Tags to Track Discussions – (Pro Version Only)
The CM Answers plugin supports Tags for questions posted. Administrators can control the appearance of these tags in system. In addition, a tag widget is also available
Sticky Questions – (Pro Version Only)
The CM Answers plugin supports Sticky Questions. This means that questions marked as “Sticky” by the administrator will always appear on top of the list. Admin can defined a background color for sticky questions. To set a question as Sticky admin needs to edit the post related to the question and use check-box control to mark it as Sticky
Using Code Snippets – (Pro Version Only)
The CM Answers plugin supports Code Snippets. This means that questions can include code. Admin can set different background color for code snippets in settings
The Cm Answers plugin supports localization preferences and currently comes with several language files as described in the plugin WP page (this is updated from time to time so please check the WP site). It is easy to add another localization file to support any additional desired language. Simply take one of the already existing language files from plugins/cm-answers/lang and use it to convert to your language. Use POedit to do the actual processing. Once translated, place the two files (PO and MO) inside the lang directory and WP will detect it. More information about localization preferences can be found here. Please remember that in order for the localization version to work, you will need a WP version installation in same language as your localization file. Another option for editing the localization files can be found by using this plugin.
CM Answers has a defined widget container area which appears when displaying the Questions and Answers on the right side of the screen. You can place widgets inside this container by selecting them from the admin menu Appearance -> Widgets panel.
CM Answers Widget – (Pro Version Only)
Multisite Support – (Pro Version Only)
The Plugin Pro version Supports WP Multisites. Using the Glossary plugin in a Multisite environment means that The Glossary Terms table is different for each site within separate installation folders.
File Attachment to Questions or Answers – (Pro Version Only)
The CM Answers Pro version plugin allows attachments of files into Questions asked (this feature is not supported in Answers). In the plugin settings, you can define maximum file size allowed to be uploaded and also can define the permitted file extensions which are supported by this feature. If the extensions option is left empty, the section for adding a file in the dialog box does not appear within the Questions screen
Show the Number of Views for a Question – (Pro Version Only)
Show the Number of Answers to a Question – (Pro Version Only)
Define the Sorting of Answers According to Vote or Popularity – (Pro Version Only)
If you have a Problem with loading the Second Page of Questions
Please check that your permalinks are set to post names (settings->Permalinks->Post Name)
If you receive the error message “We are sorry, but you need to have at least PHP 5.3 to run this plugin (currently installed version: 5.2.17) – please upgrade or contact your system administrator.” this means that you are running a version of PHP which is lower than 5.3 and need to upgrade. The PHP version number is returned by phpversion() native function (http://php.net/manual/en/function.phpversion.php). Make sure you have the right version enabled on your server. Also make sure that you don’t have two different versions or that you forgot to restart your server after upgrading.
FB Connection return Error
Could be several reasons.
- 1- App was defined in sandbox mode in FaceBook. Please check http://developers.facebook.com/apps your app definitions
- 2- Category was not defined for App . Please check http://developers.facebook.com/apps your app definitions
- 3- Your server configuration needs to be changed. Please check if allow_url_fopen is enabled in global php.ini file on the server. More info http://stackoverflow.com/questions/3694240/add-allow-url-fopen-to-my-php-ini-using-htaccess
- 4- Facebook authentication code is quite long. The server responds with 414 Request-URI Too Long, when FB sends its auth code. If so the you need to change the setting LimitRequestLine in Apache configuration to higher value . Please change the conf or contact administrator. http://httpd.apache.org/docs/2.2/mod/core.html#limitrequestline
- 5. App need to be available for public users to use